Remote Travel Advisor (German and English)

About Us:

Join one of the worlds leading travel portals and become part of a global team dedicated to creating unforgettable travel experiences. As a Bilingual Travel Advisor, youll support German-speaking customers, ensuring their journey starts with an exceptional booking experience.

Key Responsibilities:

• Customer Support Excellence: Handle inbound inquiries via phone, assisting German-speaking clients with booking accommodations and resolving any travel-related issues.
• Problem Solving: Troubleshoot issues on our platform to ensure seamless functionality and a superior user experience.
• Relationship Building: Foster positive client relationships by delivering personalized service and exceeding customer expectations.
• Record Maintenance: Accurately document customer interactions to improve service delivery.
• Collaboration: Work closely with cross-functional teams to enhance the overall customer journey.
  
  
  

What We Offer:

• Compensation Package:
• Base Salary: 1,380 EUR gross monthly (14th-month pay).
• Performance Bonus: Up to 8% monthly.
• Meal Voucher: 50 EUR per month.
• Total Potential Gross Annual Income: 20,030 EUR (includes bonuses and benefits).
  
• Benefits:
• Private health and life insurance.
• 25 days of annual leave.
• Career advancement opportunities in a thriving global tech company.
• Equipment provided for remote work.
  
  
  

Requirements:

• Language Skills: Native or fluent in German with excellent English proficiency (C1 level).
• Educational Background: High school diploma required; a university degree is a plus.
• Customer-Centric Approach: Passionate about delivering top-notch service and resolving issues efficiently.
• Tech Savvy: Comfortable troubleshooting digital platforms.
• Adaptability: Ability to thrive in a fast-paced environment and work both independently and as part of a team.
  
  
  

Training and Onboarding:

• Duration: 3 weeks (conducted remotely).
• Comprehensive training to equip you with the skills and knowledge needed for success.
  
  
  

Schedule:

• Monday to Sunday, 8:00 AM 11:00 PM.
• 40 hours per week (8 hours per day, 5 days per week).
• Shifts are scheduled in advance to allow flexibility and work-life balance.
  
  
  

Location:

• Remote Work: Based in Greece.
  
  
  

Hiring Process:

• Application Review.
• Online Language Test (to be completed before the HR interview).
• HR Interview.
  
  
  

Why Join Us?

• Be part of an innovative company that values your growth and contribution.
• Work in a diverse and inclusive environment where collaboration and creativity thrive.
• Enjoy the flexibility and benefits of remote work while making a global impact.
  
  
  

Ready to embark on an exciting journey? Apply today and help us redefine the travel experience for millions of customers!