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Remote Scheduler/Customer Service

Remote: 
Full Remote
Work from: 
New York (USA), United States

Offer summary

Qualifications:

Excellent communication and interpersonal skills, Strong problem-solving abilities, Previous customer service experience preferred, Knowledge of travel booking systems a plus.

Key responsabilities:

  • Assist customers with booking travel arrangements
  • Handle customer inquiries and complaints
Elev8 Events logo
Elev8 Events elev8eventsco.com
11 - 50 Employees
About Elev8 Events
"Elev8 Events: Where Every Occasion Rises to New Heights! At Elev8 Events, we specialize in curating unforgettable experiences tailored to your unique vision. From corporate gatherings to social soirées, our seasoned team of event professionals is dedicated to exceeding your expectations at every turn. With a keen eye for detail and a passion for creativity, we transform ordinary events into extraordinary affairs that leave a lasting impression. Whether you're planning a product launch, a milestone celebration, or a community event, Elev8 Events is your trusted partner in bringing your ideas to life. With our seamless planning process, personalized approach, and commitment to excellence, we ensure that every aspect of your event is executed flawlessly. Let Elev8 Events elevate your next occasion to new heights of success and sophistication. Connect with us today to discover how we can make your event dreams a reality."
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Job description

Job Description: Remote Scheduler/Customer Service

Department: Hospitality

Summary:

We are seeking a dynamic and customer-focused individual to join our team as a Remote Scheduler/Customer Service in the Hospitality industry. This role plays a crucial part in ensuring exceptional customer service experiences for travelers.

Responsibilities:

  • Assist customers with booking travel arrangements, including flights, hotels, and car rentals
  • Provide information on travel destinations, visa requirements, and travel advisories
  • Handle customer inquiries and complaints in a professional and timely manner
  • Coordinate with other departments to ensure smooth travel experiences for customers
  • Stay up-to-date on industry trends and changes in travel regulations

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Previous customer service experience preferred
  • Knowledge of travel booking systems and software a plus

If you are passionate about travel and providing exceptional customer service, we would love to hear from you. Apply now to join our team!

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Spoken language(s):
English
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