Functional/Business Analyst

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About The Opportunity

DMI, LLC is seeking a Functional/Business Analyst to join us.

Duties And Responsibilities

• Work across business and technical teams to help identify, track, and manage business, functional, and technical requirements throughout the full lifecycle of the solution
• Provide support for functional, integration and end-user testing against the requirements
• Documents meeting notes, decisions, and functional design details for information systems.
• Understands complex business requirements and works with technical team to translate requirements into clear agile user stories
• Drafts and maintains system documentation, system training content, design artifacts, etc.
• Develops, documents, and executes detailed test cases, test scenarios.
• Validates and documents test results conform to design.
• Updates defects, test cases, and user stories in tracking system.
• Creates and manages production support incidents from inception through closing.
• Supports and works directly with system users during user testing, training, and system rollout.
• Communicates functional design, test results, and feedback with both development and business/user teams.
• Provides support for end users during rollout of systems
  
  

Qualifications

Education and Years of Experience:

• Bachelor's Degree from an accredited college or university.
• 3+ years of experience
  
  

Required Skills/Certifications

• Experience with providing support to Agile delivery teams, including help with backlog maintenance, sprint planning, and release planning
• Experience collaborating with diverse business and technical teams to capture and communicate requirements with various stakeholders
• Experience developing and tracking requirements using Jira or similar system, and working with testing specialists to develop use cases to test against the requirements
• Proven experience effectively prioritizing workload to meet deadlines and work objectives
• Experience performing analysis and summarizing/communicating complex processes and information.
• At least 2 years of experience in using MS Office (Word, Excel, PowerPoint, Visio)
• Strong ability to communicate effectively with technical and non-technical teams and users.
  
  

Desired Skills/Certifications

• Experience as a technical writer
• Experience as a software tester or test engineer
• Experience with IT strategy and communications
• Experience as a Jira Administrator, including setting up and maintaining Jira projects, custom workflows, issue types, configurations, etc.
• Experience with relational databases and using SQL to query data during analysis/testing
  
  

Additional Requirements: Must have or be able to obtain Public Trust

Physical Requirements: No Physical requirement needed for this position.

Location: Remote

Working at DMI

Benefits

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.
  
  

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

********* No Agencies Please *********

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Job ID: 2024-27450