Offer summary
Qualifications:
Completed training as an IT specialist or equivalent experience., Practical experience in IT support, especially in client management., Familiarity with software like Office 365, M365, Teams, Azure., Good knowledge of ticketing systems; German and English language skills preferred..Key responsabilities:
- Provide 1st and 2nd level support via phone, email, and chat.
- Handle installation and configuration of hardware and software components.