Quality Engineer (Single Site Tier 1 Automotive)

Due to the relocation of one of our long-tenured team members, we have an opportunity for Quality Engineer.

Join a team of dedicated professionals supporting the continued high-quality manufacturing of glazing systems (windows) for Automotive Original Equipment Manufacturers (OEM). We encapsulate glass with an injection molding process and assemble windows for customers like Honda, Toyota, Subaru, Mazda, Nissan, Stellantis, GM, and others.   With a broad range of customers and investments in new technology and new model launches you can unleash your potential with us! 

We are seeking an experienced Quality Engineer to ensure delivery of safe and high quality products at our advanced manufacturing facility located in Niles, MI, just east of the US 12 - US 31 Bypass, 10 miles North of South Bend. 

Seeking a team who prioritizes Quality and Safety as paramount - and walks the talk? APPLY TODAY. Be a part of our track record of success.

Are you looking for a role with better work-life balance? APPLY TODAY. We are work from home flexible, especially with projects.

Looking for a company serious about investing in your education and development? APPLY TODAY. Graduate level degree reimbursement and promotional opportunities at our facility or others in the US or around the world!

Looking for a team focused on innovation, initiative, and results? APPLY TODAY. We reward innovation through our quick kaizen program and great team results equal monthly bonuses.

_____ More about us _____

We offer an excellent compensation and benefits package, which includes a fantastic 401k that DOUBLES your personal contribution, great Anthem benefits; generous vacation and these other great perks:

Onsite Nurse & FREE Massages; Onsite FREE fitness center; 12 Paid Holidays including the week between Christmas and New Years; Paid Medical Leave; South Bend Cubs Tickets; Site Performance Bonus Program; Birthday and Anniversary Awards; Veteran's Day recognition; Tuition Reimbursement including Graduate Degrees; Onsite Convenience Store; FREE meals and other monthly recognition events; Safe, Secure and Clean Work Environment; Annual Raises; Employee Suggestion Program with prizes; Family Atmosphere - Respectful - Community Activities; FREE Safety toed shoes / boots; Environmentally Friendly Reduce - Reuse - Recycle; FREE coffee Fridays; MORE!

_____ More about the role ________

Primary Duties:

OWN PRODUCT, PROCESS, AND SYSTEM COMPLIANCE FOR ASSIGNED CUSTOMERS

• Ensure the operations are fully understanding and meeting customer specific requirements.  Work with leadership (floor and shift supervisors), operators, and technical team members (Engineers) to ensure customer satisfaction   
• Maintain customer communications to ensure customer quality issues are handled timely to completion.  Has the responsibility and authority to initiate action to prevent the occurrence of any nonconformities relating to the product, process and quality system.  Responsible for Corrective Action Response (CAR) problem solving, database, and meetings.   Leads the corrective action process as assigned on issues. Customer and supplier visitation as required – planned (pro-active) and unplanned (re-active).
• Responsible for recording any problems relating to the product, process and quality system. Has the authority to control further processing or delivery of nonconforming product until the deficiency or unsatisfactory condition has been corrected. 
• Direct the resources of production and/or supplier liaison to provide resources for any required sorts. Manages the tasks associated with the implementation and management of preventative and corrective containment activities.  Develop and post Quality Alerts.  Training, tracking and providing the tools required to meet customer expectations. 
• Adhere to the Business Management System for IATF 16949 compliance.

SUPPLIER QUALITY AND NEW MODEL DEVELOPMENT

• Reviews sample submissions by suppliers to determine conformance with customer requirements.  Disposition the sample and provide feedback to purchasing for resolution. Work with suppliers of direct materials to improve quality performance.  Manage SQIN database (Supplier Quality Incident Notice).  Conduct/Lead Supplier Audits and follow up action plans. 
• Support Production Group with quality meetings, problem solving, reject/defect investigations associated with direct materials.  Support quality improvement process (QIP) regarding direct materials.
• Works with the Technician to evaluates and implement capable measurement systems to meet both NSG and customer requirements.  Conducts or assists with GR&R’s on new measurement equipment, training the users and completion of satisfactory GR&R’s.  Any required modifications/corrections required of the measurement equipment are to be championed by central engineering.  Ensure Entry of new equipment into the calibration database including Master/Boundary/Training samples. Implementation, maintenance and trouble-shooting of RQM database.
• Participate in the NSG New Model Introduction (NMI) process.  Attend meetings and complete tasks as directed. Participate in Cost Reduction activities.
• Ensures that the part files are organized and well maintained with obsolete files/drawings properly identified, 
• Manage PPAP process for glass supplied to plant and for changes to direct materials once in production.  Responsible for customer specific PPAP.

AUDITS

• Perform quality system, control plan and safety audits in accordance with the prescribed procedures and frequencies.  Participate in IATF 16949 / ISO14001 audits as required per the audit schedule.
• Auditing and disposition of material in the hold cage.   Management of Nonconforming Tickets.

Qualifications Required:

• Bachelor’s degree in a related area or equivalent education and experience or experience.
• 3+ years Engineering or Quality experience in a automotive manufacturing environment, Tier 1 experience preferred
• 3+ year experience with IATF 16949/ISO9001 or similar quality system requirements and auditing.
• Demonstrated ability to problem solve using a formalized methodology
• Demonstrated strong computer skills (Microsoft Office, Statistical Packages)
• Demonstrated knowledge of PPAP requirements
• Demonstrated strong customer service skills and the ability to effectively interact with all levels of the organization and customers
• Ability to read and interpret technical drawing/specifications
• Demonstrated ability to organize and prioritize work and take initiative
• Demonstrated achievements supporting a results oriented focus and use of leadership

Qualifications Desired

• IATF 16949 auditor certification
• Prior supervision and/or Project Management experience
• CQE certification
• Six sigma green belt or black belt certification
• Additional Customer certification training-ie LPA, GIM, 5P, etc.

Authority and responsibility for quality for this position is defined in the Quality Manual/local documentation and apply as appropriate.

_____ More about our company _____

The NSG Group is a global glass leader - operating under the Pilkington brand in the Architectural and Automotive markets.

The NSG Group's reputation for manufacturing excellence and technological innovation is based upon years of experience, reliability, providing high quality glass products to rapidly evolving and technically challenging markets.

Pilkington invented the float process in 1952 and it is now the world standard for high quality glass production. The NSG Group continues to develop new manufacturing methods and innovative uses for glass.

The company makes glass that can help save, manage and generate energy, and we believe our products will play a significant role in addressing climate change and other environmental challenges.

NSG Group operates in three main sectors:

• Architectural supplies glass for buildings and solar energy applications.
• Automotive serves the original equipment, aftermarket replacement and specialized transport glazing markets.
• Technical Glass products include very thin glass for touch screens, anti-reflective glass for digital displays, lenses and light guides for printers, and glass fiber, used in battery separators and engine timing belts.

We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.

Top 10 Reasons to Work at the NSG Group

1. The company is rich in heritage and tradition - Through the years, three major glass companies would become entwined: Libbey-Owens-Ford in North America, Pilkington in the UK and Nippon Sheet Glass (now called the NSG Group) in Japan.

Through the years, three major glass companies would become entwined: Libbey-Owens-Ford in North America, Pilkington in the UK and Nippon Sheet Glass (now called the NSG Group) in Japan.

2. Commitment to High Quality-The NSG Group is one of the world's largest manufacturers of glass and glazing products for the architectural, automotive industry and technical glass sectors. At the NSG Group you can feel confident that your work will make a difference throughout the globe.

3. Working Safely and Ethically -NSG Group's Safety First culture is engrained in how we operate. In all aspects of our business, you will experience a safe and ethical work environment where our team members, our customers, and the community is top of mind and always comes first.

4. Innovation and Technology –Innovation is about making new ideas happen, and we trust our employees to do that. Manufacturing Excellence and investments in technology focuses on new products and processes and offers opportunities for you to imagine, create, and innovate in every aspect of your work. Our Quick Kaizen program offers incentives for employees to make suggestions and implement them to improve the workplace.

5. Global Company -Our global presence in more than 30 countries offers you the chance to work for a company and find opportunities around the world. At NSG Group you will work on teams with people with different backgrounds and ideas in facilities across the world. This way we truly understand and deliver on the needs of our customers.

6. Great People -At NSG Group you are surrounded by respectful, fun, committed, intelligent, passionate people wanting to make a difference. Come for the opportunity to make a difference and stay for the great people that will become your other family.

7. Career Success -At NSG Group we have a strong tradition of growing people who deliver excellent results. We average over 50 promotions per year among our Niles workforce. People with great attitudes and demonstrated abilities are placed in new roles, provided support, and their potential is unleashed. You can trust that NSG will help you find success. We are committed to training and education with millions of dollars invested in development and tuition reimbursement.

8. Diversity and Inclusion –We know that all kinds of people can be successful at NSG Group. With over 50% of employees identifying as female, nearly 1/3 identifying as non-white, and nearly half of all employees over the age of 40, we believe that our company represents the diverse markets we operate in. Each person represents something special and helps NSG shine.

9. Great Pay/Benefits -NSG Group will take good care of you and your family. We regularly benchmark our benefits and pay programs against those of other leading companies where we operate and update our programs to ensure they are aligned to drive satisfaction and long-term growth for both our employees and our businesses.

10. Team based environment -When you join NSG Group, you will become part of a collaborative team, working closely with your colleagues to innovate and exceed expectations! We believe in serving the communities in which we operate and have programs to encourage you to give back.

NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability or national origin. Applicants are encouraged to confidentially self-identify when applying. 

The Salary Range posted represents Pilkington North America’s good faith and reasonable estimate of the possible compensation at the time of the posting.   Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.