Job description

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! 

About the Bid Desk Specialist;
MarketStar currently has an opportunity available for a BID Desk Specialist. This role will be responsible for ensuring that deals submitted/registered by the client’s partners are reviewed, validated and approved. The ideal candidate for this role will have experience in reviewing, quoting and submitting pricing approvals, while also working with distribution and the Field Enterprise Team.

Location: US - Remote

What will you do?

Review new partner deal registrations
Ensure appropriate data has been included in the deal record
Determine if the deal is already registered in the CRM or client tools
Quoting and submitting pricing to distribution for the Reseller
Working closely with the Enterprise Team and Distribution
Assist with resolving conflicts related to duplicate registrations
Multi-tasking is key in this role
Assisting in other administration responsibilities
Responsive to email, phone calls, IM’s and any other form of communication from the client or team

What will you need to succeed?

College degree and/or equivalent work-related experience preferred
Experience in Sales Support or Customer Service role
Experience with Channel Sales and Sales processes is highly desirable
Prior experience with Customer Relationship Management (CRM) tools - Sales Force experience is ideal
Experience in a quality assurance role helpful

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

Structured learning and career development programs
Mental health program
Generous Paid Time Off policy 
Paid medical leave
Child/Dependent care reimbursement 
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision

The hourly pay for this position is $24.04. This pay structure may also include a variable bonus component of $5,000.00 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

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