Inbound Chat Sales Representative - LATAM (Dropbox)

About MarketStar:

We are looking for the right caliber of professional who is interested in getting first-hand sales experience with major technology vendors. The right candidate should have an active interest in learning about current technology solutions, be comfortable working on chat web applications and is passionate about success and customer satisfaction.

As a Dropbox inbound sales executive, you will be responsible for identifying, nurturing, and developing sales opportunities on behalf of global technology vendors. Your primary goal will be to identify new business opportunities whilst ensuring excellent experience is provided throughout the sales process. Gaining a good understanding of our clients' needs, you will aim to generate high-quality sales opportunities for the sales team.

We are currently looking for Sales professionals to join us in Dublin representing Dropbox on their B2B to generate leads over chat. As a member of this team, you will build influential relationships with business customers leading to increased revenue. 

Location: Ireland, remote

What will you do?  

• Serve as product and service advocate for the client building interest and awareness of client’s value proposition 

• Quickly articulate technical and business value propositions via chat (previous chat experience preferred) 

• Effectively navigate through multiple web applications and multiple web chats sessions simultaneously in a prompt, friendly and professional manner 

• Achieve established sales goals and objectives 

• Learn quickly and maintain a current, comprehensive knowledge of the client’s products and services 

What will you need to succeed?

• Exposure to direct sales experience; telesales or B2B sales experience preferred, 

• Native level fluency in Spanish and English (Read, Write & Speak) 

• Previous web chat experience preferred in a work-related environment 

• Solid understanding of cloud-based technology, including cloud storage and file synchronization 

• Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment 

• Prior experience responding to customer’s requests for sales and service ensuring delivery of exceptional customer experience by responding in a prompt, professional and friendly manner at all times 

• Proficiency with Microsoft Office and relevant computer software and hardware 

• Excellent verbal and written communication skills, including outstanding telephone presence 

What we offer?

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

• Structured training & career development plan 

• Paid Parental Leave (up to 6 weeks for Maternity and Paternity) 

• Paid Childcare/Dependent Care   

• Education Reimbursement  

• Comprehensive VHI cover from day 1 

• Bike To Work Scheme / Taxsaver Leap Card Scheme 

• Personal Hardship Loan Program  

• Rockstar Awards, Spot Prizes and Tenure Awards! 

• 24/7 Employee Assistance Program and Modern Health App 

The pay for this position is basic salary per annum of €32,000 with an additional variable bonus component of €6,000. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.     

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.