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Account Manager (Spanish speaker)

Remote: 
Full Remote
Contract: 
Full time
Salary: 
44 - 52K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Portugal

Offer summary

Qualifications:

2+ years in Sales or Account Management, Fluent in Spanish and English, Bachelor's Degree in related field, Experience in e-Commerce is a plus.

Key responsabilities:

  • Proactively reach out to potential sellers
  • Guide new sellers through onboarding process
  • Provide strategic insights to sellers
  • Analyze seller performance metrics
  • Educate sellers on marketplace tools
AUTODOC logo
AUTODOC Large https://autodoc.group/en/career
5001 - 10000 Employees
About AUTODOC
We make mobility easy & sustainable. AUTODOC was founded in 2008 in Berlin and we are now a leading online retailer for vehicle spare parts and accessories. in Europe. We are a growing profitable technology company active in 27 countries with a highly diverse team of over 5 000 people from 50 countries where things are going fast forward! We are transforming and looking for innovative, tech-driven, and agile talents to join us across Europe. It is important for us that our people feel a sense of impact, purpose and belonging within our organization - whether they work in an office space, in one of our warehouses or remotely. With our headquarters in Berlin- Germany, we also have several offices across Europe. Catch the ride! https://autodoc.group/en/about-us https://autodoc.group/en/facts-and-figures https://autodoc.group/en/news-room https://autodoc.group/en/career Legal notice: https://bit.ly/3LHWIg1
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Job description

Company Description

AUTODOC is a technology company with a leading e-commerce platform for vehicle parts and accessories in Europe. Founded in 2008 in Berlin, we are now 5,000 people from 68 nationalities, collaborating to make mobility easy and sustainable. By placing technology at the core of everything we do, we manage to serve customers in 27 European countries in 23 languages. In 2022, AUTODOC achieved sales of over 1,1 billion euros; stocks 5.2 million products, processes around 50,000 orders per day with over 6 million active customers.


Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

Job Description

The purpose of the Account Manager role is to drive the force behind seller success. You will actively connect with potential sellers, using persuasive cold calling to bring them into our platform. Once onboarded, Account Managers provide strategic guidance, analyze performance, and offer ongoing support. This role is more than managing accounts; it's about being a vital part of business growth and the success of our e-commerce platform.

Responsibilities

  • Cold Calling and Seller Acquisition: Proactively reach out to potential sellers, articulate the benefits of joining our platform, and convince them of the value proposition.

  • Seller Onboarding: Guide new sellers through the onboarding process, ensuring a smooth and efficient start to their journey on our platform.

  • Strategic Consultation: Work closely with sellers to understand their business goals and provide strategic insights and recommendations to optimize their presence in the marketplace.

  • Performance Analysis: Analyze seller performance metrics, identify areas for improvement, and collaborate with cross-functional teams to implement solutions that drive success.

  • Education and Support: Provide ongoing support to sellers by educating them on marketplace tools, trends, and best practices to enhance their business operations.

Requirements:

  • Relevant working experience in Sales and/or Account Management, ideally in e-Commerce

  • 2+ years of experience in a similar role/area

  • Fluent Spanish and English

  • Self-motivated, results-driven, and autonomous taking responsibility for achieving targets

  • Analytical skills, problem-solving, and strategic thinking abilities

  • Detail-oriented and well-organized

  • Strong communication and interpersonal skills

  • Customer-centric mindset with outstanding support skills

  • Previous experience in Seller Onboarding or Support is a plus

  • Familiarity with Seller Portal/ Seller Central/ Mirakl tools and platforms is a plus

  • Fluency in any other EU language is a plus (German, Italian, French, and Swedish especially)

  • Bachelor's Degree (Business Administration, Marketing, Commerce, or a related field)

  • E-commerce or Sales-related courses are a plus

  • Customer Service Training is a plus

What do we offer?

  • Competitive salaries based on your professional experience

  • Fast growing international company with stable employment

  • Annual vacation of 22 working days and 1 additional day off on your birthday

  • Meals Allowance

  • Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions

  • AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates

  • Retail discounts of up to 75% on travel, technology, fashion and much more

  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching

  • Free English and German language classes

  • Referral Program with attractive incentives

  • Flexible working hours and hybrid (Lisbon or Warsaw) or fully remote work from Portugal or Poland

Join us today and let’s create a success story together!

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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