Department:
Hospital Patient BillingShift:
Employee Type:
RegularPer Diem Type (if applicable):
Minimum Pay Range:
$26.10 - $32.62POSITION SUMMARY
The Financial Counselor coordinates the financial aspects of the patient’s services, including pre- admission, discharge, and post service. Acts as a financial advisor and assists patients to identify and seek alternative financial resources, establish contracts or obtain payment for services rendered. Investigates, documents, and tracks patient/guarantor concerns or complaints working with departments, administration to provide the utmost patient satisfaction.
POSITION QUALIFICATIONS
Education/Licensure/Certification:
n/a
Knowledge:
A minimum of one year of related work experience in a hospital business office strongly preferred.
Working knowledge of ICD.9, CPT & HCPCS coding preferred.
Previous PC, insurance billing software and collections in a caregiver setting experience preferred.
Working knowledge of workers compensation, CHDP, CMSP, Medi-Cal, MEDICARE, HMO, capitation, PACT, BCDEP and COBRA preferred.
Knowledge of federal, state and third-party billing regulations preferred.
Knowledge of Medical Terminology strongly preferred.
Skills:
Must have outstanding customer service skills and superior communication abilities in order to assist customer both effectively and tactfully
Data entry and 10-key skill required
Ability to organize/prioritize workload is required
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