Human Resources Business Partner

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!

Reports To: VP of HR

Pay: $90,000 - $110,000

Responsibilities:

• Delivers exceptional customer service and support for our internal partners.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Facilitates regional HR training for managers and center staff regarding various topics.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Actively promotes and participates in DEI activities at the regional level.
• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
• Identifies opportunities for improvement in processes, training, and procedures-- devises a plan, and implements necessary actions.
• Maintains in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with Employee Relations Manager on all cases, providing all necessary documentation timely. 
• Conduct virtual, monthly New Employee Orientation and ensure required training is completed for all staff.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Identifies training needs for business units and individual executive coaching needs

Requirements:

• Must live in the Central or Eastern time zone
• Minimum of 7+ years of experience as an HRBP (or similar role) for a multi-unit, multi-state organization that has a high population of hourly employees (Retail, Pet Centers, or Hospitality preferred).
• Heavy employee relations and investigative experience preferred.
• Must be service-oriented, and personable, but also comfortable holding others accountable and escalating unresolved issues when necessary. 
• Must have examples of successfully identifying improvement opportunities in an organization and implementing necessary changes.
• Expert knowledge of multiple human resource disciplines, including employee      relations, training, performance management, compensation practices, and  organizational diagnosis
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified  Professional (SHRM-SCP) credential, or SPHR or PHR credential, preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to travel 50% +.
• A willingness to work evenings and weekends, when necessary. 

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
 
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?