Solution Engineer, Sr

As a Presales Consultant at Epicor, you will use your experience to provide assistance to the salesforce (direct and channel) offering an in-depth knowledge of the technical requirements and business use of our products in order to close sales opportunities

• Conduct customer, partner and prospect webinars
• Perform discovery sessions and workshops, uncovering business needs and drivers, and documenting the output
• Prepare for and conduct detailed demos along with the sales team, either on-site or remotely
• Work alongside channel partners to gather requirements, formulate propositions, undertake demos and assist in the closing of deals
• Enable channel partners to undertake solution engineering tasks themselves
• Act as product expert in liaisons between the salesforce and the customer
• Act as an advisor to Product Managers to:
• Discuss and provide input to potential product development
• Test output from product development
• Provide business expertise by documenting processes and providing workflow analysis, in areas such as Finance and Accounting in manufacturing industries, Manufacturing and Distribution
• Provide input to proposals and tender responses
• Work with the Professional Services team to ensure that the project is correctly scoped and, at time of order, is handed over seamlessly
• Be an evangelist of Epicor’s portfolio of products and services
• This role will require approximately 50% travel, mainly domestic
• Extensive experience of presales within the ERP industry
• Background of success in supporting both direct and channel sales
• Strong knowledge of Financial business processes and practice in Manufacturing industries
• Experience of giving customer presentations / demonstrations
• Excellent communication skills, both written and verbal
  
  

Experience in the following industries is an advantage: finance, manufacturing or distribution.

Location - Mumbai

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.
  
  

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

Recruiter

Zeba Khazi