Position Summary:
The Infrastructure Solutions Engineer is responsible for migrating applications and file data from on-premises datacenters to cloud environments, specifically Azure and SharePoint Online. The role requires a highly skilled professional with a strong background in IT infrastructure, cloud technologies, and project delivery. The ideal candidate will have expert-level experience in Azure, infrastructure protocols, and troubleshooting, coupled with strong interpersonal and analytical skills to ensure seamless migrations and exceptional service delivery.
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Job Details:
Work from Home
Monday to Friday | 8 AM to 5 PM UK Time (4 PM to 1 AM Manila Time)
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Responsibilities:
1. Application and Data Migration:
o Migrate applications from UK on-premises datacenters into Azure.
o Migrate CIFS/NetApp file data from UK on-premises datacenters into SharePoint Online.
2. Project Delivery:
o Lead and coordinate activities within a distributed team to ensure project milestones are met.
o Provide hands-on expertise in server and application migration to cloud environments.
o Troubleshoot and resolve issues related to infrastructure applications and middleware (e.g., IIS, SQL).
3. Technical Expertise:
o Maintain advanced knowledge of infrastructure protocols and standards.
o Apply hands-on experience with Azure, NetApp file data, and SharePoint Online to project tasks.
o Ensure systems are optimized for performance and reliability post-migration.
4. Service Management:
o Operate within an ITIL Service Management environment to maintain high standards of service delivery.
o Provide exceptional customer service and maintain clear communication with stakeholders.
5. Problem Solving and Decision-Making:
o Prioritize workload and tasks effectively, especially in emergency situations.
o Use proven analytical and problem-solving abilities to identify and address technical challenges.
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Qualifications:
• Education and Certification:
o Bachelor’s degree in Computer Science or related field, or demonstrable equivalent experience.
o MCSE certification or equivalent is desirable.
• Experience:
o Minimum of 3 years of expert-level experience in a 3rd line support and project delivery role.
o Extensive hands-on experience in:
Azure cloud technologies.
Migrating servers and applications from on-premises datacenters to the cloud.
Troubleshooting infrastructure applications/middleware (IIS, SQL, etc.).
Working with NetApp file data and SharePoint Online.
• Skills:
o Advanced knowledge of current infrastructure protocols and standards.
o Strong customer service, interpersonal, and communication skills.
o Proven ability to coordinate activities within a distributed team.
o Effective decision-making skills in high-pressure situations.
o Strong analytical and problem-solving abilities.
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