Corporate Volunteering Officer

Salary: £33,820 plus London allowance of £3,520 if applicable.

Contract Duration: 18 Months FTC

Location: Blended between office and home (England and Wales). Time in office negotiable

18 Month FTC

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We’re looking for a Corporate Volunteering Officer to support the development and delivery of our corporate volunteering offer across the Citizens Advice service. Working closely with the Corporate Partnerships team and Volunteering team you will play a key role in growing our portfolio of corporate volunteering partnerships, collecting impact data that informs our future approach and supporting the research and development of new partnership proposals. This is an exciting role in a successful, friendly and supportive team.

If you are interested in applying for this role please demonstrate the following criteria in your cv and cover letter. You will need to provide short examples. These can come from a variety of experiences, professional or otherwise.

• Passionate about volunteering, fundraising and partnerships with experience of building strong relationships and working collaboratively.
• Proven ability to manage a wide ranging and varied workload, coordinate a range of projects and ensure activities are delivered to deadline.
• Knowledge of good practice in volunteer management, including a good understanding of corporate volunteering and the motivations and impact of a corporate organisation facilitating volunteering for their employees.
• Experience of working on own initiative and as part of a geographically dispersed team.
• Excellent written and verbal communication skills, including ability to deal with people face to face, by email and on the telephone.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.