Human Resources Director

Job Details

Job Location

Corporate Headquarters - Plymouth Meeting, PA

Remote Type

Fully Remote

Position Type

Full Time

Education Level

Bachelor's Degree Required

Travel Percentage

10%

Job Shift

Day

Job Category

Human Resources

Description

WHY CHOOSE ECRI?

ECRI Is An Inspiring Place To Work. We Share a Common Mission To Help Healthcare Organizations Make Smart, Compassionate, And Ethical Decisions For Patients. Consider These Additional Benefits Of Joining The ECRI Team:

• Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
• On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
• Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
• Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
• Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
• Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
  
  

ABOUT ECRI

At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.

As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.

The Most Trusted Voice in Healthcare

ECRI Is Proud To Serve The Healthcare Industry, From Providers And Insurers To Government Agencies, And Medical Associations. Our Areas Of Focus Include:

• Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
• Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
• Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.
  
  

ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services.

At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.

The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.

It's what makes ECRI unique, and why we are the most trusted voice in healthcare.

POSITION SUMMARY

The Human Resources Director (HRD) reports to the Chief Human Resources Officer (CHRO). The HRD plans, develops, leads and directs the policies and activities of Business Partnership, Benefits, Compensation, Employee Relations, Recruitment, and Operations (including HRIS, policy development, legal compliance) colleagues to drive compliant and effective human resources that also supports a strong employee experience. Partners with the CHRO in developing the department’s strategy to ensure strong talent attraction, development and management as well as engagement and cultural evolution in line with the overall strategic plan. Guides HR Business Partners in effective talent management, creation of an engaging and inclusive environment, and offering guidance and support on people related concerns and/or issues. Ensures the Human Resources team partners effectively with key leaders to drive and support cultural and operational change that fosters and promotes an inclusive, engaging, diverse, accountable, and innovative environment that is also compliant while enabling ECRI to meet its short-and long-term goals and mission.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactory. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

Leadership and Strategic Partnership:

• Develops HR strategies and plans in partnership with the CHRO that align with the organization's goals and guides team in effective execution against them.
• Creates a sense of belonging for the team by ensuring a clear understanding of goals and outcomes required in the short and long term.
• Maintains a solid understanding of the organization, operations, financials, and external landscape.
• Operates on behalf of the CHRO when needed to ensure things continue to progress in a timely and effective manner for the department and organization.
• Recruits, interviews, hires, onboards and trains new staff in the department.
• Oversees the daily workflow of the department and adjusts responsibilities and workload to ensure goals are achieved.
• Provides constructive and timely feedback to team members to sustain and enhance their performance.
• Offers coaching, development, and support in achieving career development goals and overall aspirations.
• Coaches senior leaders in creating an inclusive environment for all colleagues across the organization.
• Guides team in ongoing continuous improvement efforts of HR processes, and practices to ensure strong efforts in creating the best employee experience for all ECRI employees.
• Partners with the CHRO in leadership of annual talent processes, including talent management and succession planning.
  
  

Engagement And Retention:

• Partners with Associate Director - Diversity, Equity and Inclusion & Internal Communications to identify key programs that continually evolve the culture to ensure a strong sense of belonging for all colleagues; engages HR Team to inform and support execution of programs.
• Works closely with HR Business Partners on escalated employee relations matters to appropriately investigate and/or resolve.
• Enhances HR Teams capabilities on an on-going basis to enable them to effectively create an engaging culture that retains talent.
• Creates and guides team on implementation of programs that generate positive morale, improve relationships, and boost retention.
• Reviews organization wide metrics –employee retention, employee engagement, turnover – to identify trends and work with HR Team to appropriately address to ensure a highly engaged and inclusive workforce.
  
  

Human Resources Policies / Procedures:

• Guides the HR Team in the development, implementation, and administration of appropriate policies, programs, and solutions; proactively identifies gaps in existing HR policies and consults with appropriate internal and external policies to ensure they are addressed in a timely fashion.
• Ensures compliance of Human Resources function from policies, practices, data management and compliance perspective.
• Shares in-depth knowledge with full HR team on legal requirements related to the day-to-day management of employees, mitigating legal risks, and ensuring regulatory compliance.
• Builds knowledge and capabilities of the team to ensure legal requirements are met, legal risks are mitigated and on-going regulatory compliance is maintained.
• Reviews ECRI’s HR policies on a regular basis to ensure they support ECRI’s culture and values to create a strong sense of belonging where diversity is welcomed and encouraged.
• Offers expertise to ensure appropriate management of ECRI’s employment policies and practices including complex leave management, disability and ADA.
  
  

Benefits:

• Provides CHRO with annual benefit program design recommendation, including trade off decision points, cost considerations including cost containment options, with an eye to a design that meets employee population needs and creates a competitive talent attraction lever.
• Leads team in the design of benefit program offering in partnership with broker, and gains input and support from Finance as needed.
• Ensures team appropriately implements and administers benefits programs with guidance from external broker.
• Reviews program participation on a regular basis and guides team to look for new ways to ensure employees maximize use of benefits.
• Partners with broker to ensure appropriate oversight, management and documentation of benefits programs, including issuing of notices, to ensure compliance is maintained.
  
  

Compensation:

• Partners with CHRO in the design and administration of a comprehensive compensation philosophy.
• Guides team in management of compensation program and on-going administration in service of job offers, internal equity reviews, annual salary review process and related processes tied to compensation; ensures compliance with current legislation related to compensation.
• Audits and oversees management and processing of incentive programs with appropriate approvals.
• Leads tracking and processing of incentive programs for senior leadership (SLT) in partnership with the CHRO.
• Stays abreast of ongoing compensation-related compliance and regulations; ensures adherence.
• Partners with Finance to ensure appropriate processing of key annual or one-off adjustments, rewards programs and incentive programs.
  
  

Recruitment:

• Oversees talent attraction and identification processes and systems to ensure a strong pipeline of talent for the organization
• Oversees HR teams’ work to ensure compliance of tracking and reporting of applicant data in line with federal and state requirements.
• Reviews metrics on a regular basis to identify strengths and areas of improvement relative to talent attraction and on-boarding.
• Reviews team’s development and implementation of new programs to enhance diverse talent attraction to ECRI.
• Oversees enhancements to the onboarding process to maximize overall experience for new hires coupled with a fast ramp up time to ensure their success.
  
  

Special Projects

• Leads other HR and organization-wide special projects, as needed.
  
  

Additional Responsibilities:

Other duties, as assigned.

Accountability Metrics:

Serves as a coach and advisor to team on such topics as performance management, succession planning, and recognition and rewards.

Partners effectively with non-HR stakeholders to enlist support, guidance and resourcing to meet needs of the HR team.

Keeps team apprised of changes in external shifts relative to HR practices, laws and regulations. Proactively identify adjustments needed to policies, procedures and guidelines to ensure we remain compliant.

Ensures overall HR function remains compliant with applicable federal, state, industry and local regulations, laws and guidelines.

Qualifications

POSITION QUALIFICATIONS

Experience:

7-10 years of recent experience in human resources, with relevant experience in performance management, training & development, and employee relations. Healthcare experience is preferred.

An up-to-date understanding of present and future employment legislation.

Demonstrated problem solving and conflict resolution skills.

Demonstrated ability to influence people using a range of appropriate techniques and approaches.

Strong sense of integrity and proven ability to maintain the highest levels of confidentiality.

Proven experience interpreting and applying human resources laws and regulations to ensure compliance.

Proven leadership development and training capabilities is a plus.

Strong organizational and planning skills.

Analytical skills and attention to detail.

Self-motivated, proactive and highly committed to continuous improvement.

Experience implementing and working with automated performance management tools.

Experience creating, implementing and sustaining compensation and benefits programs that tie to employee value proposition.

Ability to communicate effectively both orally and in writing.

Ability to manage multiple projects and be flexible to changing business needs.

Education:

Bachelor's degree in a related discipline is required.

Computer Skills:

Proficient in all Microsoft Office products

Proficient in HR Information Systems and Applicant Tracking Systems

Certifications And Licenses:

PHR/SPHR, SHRM-CP/SHRM-SCP preferred

Six Sigma or Lean Six Sigma belt preferred

POSITION COMPENSATION

The salary range for new employees in this position is $127,164.97 - $144,332.24, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO), as well as variable compensation.

This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.

ADA STATEMENT

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

EEO STATEMENT

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.