Business Operations Manager

Business Operations Manager

Location: Remote (US Timezone)

Step into a high-impact role as a Strategy and Operations Manager in our newly established Business Operations Office. Your mission: drive strategic initiatives from conception to execution, craft compelling financial cases, and collaborate cross-functionally to propel our B2B diamond marketplace to new heights.

What You'll Do:

Develop and execute strategies to drive business growth and operational efficiency from 0-1, providing strategic insights and recommendations direct to the COO and executive team. Lead 0-1 projects, transforming innovative ideas into actionable plans, tangible outcomes, and strategic commercial plans. You are customer obsessed and data centric, making sense of market trends, competitive landscape, and internal performance through this lens. You know that to go far you go together, and you are adept at collaborating with cross-functional teams including finance, sales, marketing, and technology to align on goals and deliver results.

About Us:

Nivoda’s B2B diamond and gemstones marketplace allows jewellery retailers to save time and money whilst gaining access to a global diamond supply at the best prices, with zero inventory risk.

With a team of over 400 dedicated employees around the world and a wealth of experience in the industry, Nivoda has developed an award-winning solution that enables jewellery businesses of any size, in any location, to buy and sell diamonds in the most profitable, efficient and hassle-free manner.

Over the course of the last six years, Nivoda has evolved into a global platform recognised for its innovation, customer service and ability to deliver a seamless, reliable and efficient experience.

Since its launch in 2017, Nivoda has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI.

Responsibilities:

• Strategic Planning: Craft and implement long-term operational strategies aligned with company goals.

• Project Leadership: Manage end-to-end execution of key projects, ensuring timely and successful delivery.

• Financial Analysis: Develop detailed financial models and business cases to evaluate the viability and potential impact of strategic initiatives.

• Cross-functional Collaboration: Foster strong partnerships across departments to drive alignment and achieve business goals. You’ll manage across dotted lines of tech and design for execution.

• Market Analysis: Conduct comprehensive market research to identify opportunities and threats.

• Performance Metrics: Define and track KPIs to measure the success of strategic initiatives.

• Reporting: Prepare and present reports on project progress, financial performance, and strategic recommendations to the executive team.

• Continuous Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness.

What You’ll Need:

• Bachelor's degree in Business, Economics, or a similar discipline or equivalent work experience.

• 5 years + proven experience in strategy or operations role, preferably within a start-up or hyper growth environment

• Ability to work collaboratively and cross-functionally 

• Proven track record of implementing operational strategies that align with overall company objectives

• Data driven approach 

• Customer-centric focus 

• Knowledge of data tools, such as Tableau 

What We Offer:

• Fast-paced and global working environment

• The opportunity to be part of a hyper growth scale up, where your contributions can have a significant impact on shaping the company's future success.

• Exposure to senior leadership and the opportunity to contribute to strategic decision-making. 

• Remote working environment 

• Generous holiday allowance

• Flexible working