Sales Operations Manager

About us

At Dagster Labs, we’re an early-stage, well-funded startup team with a proven track record of shipping open-source software with global adoption. Our mission is to empower organizations to create scalable, productive data platforms. We put a premium on respectful, clear, and complete communication, and we expect each other to be creative, curious, effective, and empathetic.

We believe deeply that the right tools and abstractions enable not just technological transformation, but also organizational transformation. We strive to put the user and their hard work at the center of our decision making. In practice, that means we are looking for engineers who want to write clean APIs and helpful error messages, and who always try to understand user needs when designing a new system.

All of our open source work is done publicly. You can gain context about how we collaborate as a team and the problems we work on by exploring GitHub and looking at our code reviews.

About the role

We are seeking a detail-oriented Sales Operations Manager to focus on the systems and operational aspects of our sales team. In this role, you will be part of the Revenue Operations team, working closely to maintain and optimize sales tools, ensure data accuracy in our CRM, and support day-to-day operational processes. This position is ideal for someone looking to deepen their expertise in sales operations while contributing to a high-performing team in a dynamic and collaborative environment.

This is a full-time position offering competitive salary, equity, and benefits. We are a distributed team with offices in San Francisco, New York, and Minneapolis. We’re open to hiring fully remote candidates who are currently authorized to work within the United States. We offer flexible remote work options so you can choose the environment that makes you most productive—whether that’s your home or a coworking space. Dagster Labs fosters a collaborative, remote-first culture, ensuring you have all the tools and support needed to thrive, no matter where you are.

Responsibilities

• Ensure data accuracy, integrity, and cleanliness in our CRM to support reliable reporting and insights.
• Assist with Order Management responsibilities, ensuring timely and accurate processing of sales transactions.
• Administer and optimize the sales technology stack, ensuring all tools are effectively configured, integrated, and aligned with sales team needs.
• Collaborate with Marketing Operations to maintain seamless system integrations and alignment across the GTM tool stack.
• Support the implementation and refinement of sales processes and procedures that enhance efficiency, scalability, and effectiveness.
• Conduct ongoing analysis of sales performance, identifying trends, gaps, and opportunities for improvement, and providing actionable recommendations.
• Maintain and enhance key sales performance metrics and dashboards, delivering accurate and timely visibility into sales performance for stakeholders.
• Serve as a resource for troubleshooting and resolving operational or technical issues within the sales team.

Must-have Qualifications

• Minimum of 2 years of experience in sales operations.
• Deep knowledge and experience with Salesforce, including experience building integrations, automating workflows, and maintaining data integrity.
• Working knowledge of HubSpot and familiarity with its integration within a broader GTM tech stack.
• Strong communication, analytical, and problem-solving skills, with the ability to translate data into actionable insights.
• Familiarity with BI tools such as Omni.
• Strong project management skills and the ability to manage multiple projects simultaneously.

Nice-to-have Qualifications

• Experience in a SaaS company.
• Knowledge of sales methodologies and best practices.
• Experience working in a fast-paced, high-growth environment.
• Understanding of Revenue Operations and how sales ops fits into a broader GTM strategy.
• Basic knowledge of SQL or the ability to manipulate and analyze data sets.

You belong here

We are committed to building an inclusive team and an open-source community where no one feels out of place. We know that teams with diverse backgrounds state their assumptions more explicitly, think more rigorously, and build better software. Plus it's more fun and interesting to work with a wide variety of perspectives.

You should apply to work at Dagster Labs if you want to work in, and help to build and strengthen, a high-performing software development environment where people of all backgrounds are welcome.

The estimated annual cash salary for this role is $100,000 - $150,000.

Other resources

• The launch of Dagster blog post
• Launching Dagster Cloud to GA blog post
• The Data Engineering Impedance Mismatch blogpost/presentation
• What Dagster Believes About Data Platforms
• Software-Defined Assets blog post, Data Council talk, and animated explainer
• The April 2024 Dagster+ launch event