Content Account Manager

What we do

At Perlego, there are almost 100 of us working hard to make education accessible to all. We believe access to good quality affordable learning unlocks potential. Knowledge should be more accessible, not locked behind sky-high price tags.

Over the past 7 years, our goal has been to support students across the UK & Europe to access quality books. We've just closed a $20M funding round, to continue our current ambitions of 1) expanding our support to students globally, specifically looking at the US and 2) building a product that goes beyond the book, a platform that helps students study smarter and more effectively.

What we’re looking for

A confident and organised Account Manager to join our Content team and help us manage and grow publisher relationships in English-speaking territories. Our publishing partners are vital to our work and we want to help them be successful on Perlego, reaching new audiences and markets that they might otherwise not be able to access.

We’re looking for a strong collaborator who can work closely with stakeholders in the Content team and our Content Operations Prod-Eng squad to deliver a holistic publisher-centred experience.

We’re searching for someone to act as the “voice of the publisher” within Perlego, using their time strategically to manage a portfolio of publisher clients, helping them to maximise the engagement with their titles on our platform, and encouraging them to maintain and expand their partnership with us.

What you’ll do

• Be responsible for publisher success - for example meeting regularly with clients (both virtually and in person), making sure key texts are made available on Perlego and publicised widely, that publishers get paid royalties and receive key insights to help define their product roadmap.
• Act as a key point of contact for publisher first-line support; supporting with queries and looking for opportunities to improve the publisher experience
• Look after content auditing and activation, co-developing automated processes to help our content operations scale.
• Collaborate across the business, from Content through to Product and Engineering, as well as Finance, SEO, Sales and Marketing.
• Look for creative and persuasive ways to encourage publishers to expand their partnerships with Perlego, from uploading new content to opening up to new geographies

Requirements

It’s the perfect role for you if you have:

• A background in account management, with commercial and negotiation experience
• A track record of relationship building and strong people skills – you’ll need to be able to establish and earn professional trust
• A strong ability to track and meet deadlines; excellent prioritisation and time-management skills; able to juggle multiple accounts, contacts and initiatives simultaneously
• Evidence of a proactive and strategic approach to managing a portfolio of opportunities
• Excellent communication and listening skills
• A data-driven approach, with strong analytical capabilities and the ability to draw insights from data
• A passion for books and learning
• A desire to work in a fast-paced startup environment. You should be comfortable with ambiguity and want to work in an environment which offers huge opportunities for growth

✨ It’s a big plus if you have:

• A track record of refining and automating internal systems for maximum efficiency
• Previous experience being responsible for your own portfolio of clients
• Previous experience of working with publishers

Benefits

🌈 Benefits include:

✨Compensation

The salary for this role is £35,000-£40,000

Why should you work at Perlego?

Apart from our mission, we foster a unique company culture championing self-empowerment, personal development, direct communication and mutual support.

Want to learn more about how we’re making learning accessible? Check out our latest impact report

🏠 Flexible

We operate a flexible hybrid working environment. If you’re based in London, we’d expect to see you in the office twice a week, if you’re in the UK but outside of London we’d expect to see you at least 6 times a quarter (hopefully at our quarterly socials 💃). If you’re looking for a 100% remote role, this one is not for you.

At Perlego, we empower you to work in a way that supports your needs and your life. We trust people to know what works best for them. Check out our Flexa profile to find out more.

🧠 L&D Budget

We value continuous learning and you will have a personal L&D budget for online courses, subscriptions or books not on Perlego.

🌱 Unlimited Coaching Opportunities

Unlimited access to MoreHappi, an on-demand professional coaching platform to offer all employees access to unbiased and professional coaching opportunities.

🤓 Learning Time

All employees have dedicated Learning Time to focus on new skills, projects or interests that lay outside of their day-to-day job, including Hackathons which bring our entire Engineering team together to work on exciting projects, together in collaboration with product and commercial colleagues.

🌴 Work-Life Balance

Everyone needs a break, so enjoy 30 days off (incl. bank holidays) + 1 additional day annual leave for every year of service up to 35 days off (incl. bank holidays)

🛐 Flexi Bank Holidays

We understand that not everyone aligns with the same calendar; we offer the flexibility to take your local country's bank holiday allowance for other religious or cultural days.

e.g. switch UK Easter Bank Holidays Days for Eid celebrations

❄️ Office Reset

All employees can also enjoy the days between Boxing Day and New Year off, to reset and refresh for the New Year - this is additional to your annual leave 🙂

🏖 Sabbatical

After three years there is an opportunity to take a 1-month unpaid sabbatical, and after five years there is an opportunity to take a 1-month paid sabbatical

💛 Personal Days

Life happens and we want you to be able to use your annual leave for resting, relaxing or taking time out to do something you love!

We offer 1 additional day a year for life events (your wedding, relocation, moving house, or a child starting school).

🍏 Health & Wellbeing

We want everyone to feel healthy and happy, so we offer private medical insurance via Vitality.

💭 Mental Health

All employees get access to therapy and counselling through Vitality

🚲 Cycle to Work Scheme

We're committed to building a sustainable business, so we encourage cycling to work. Perlego will buy your bike of choice, which you'll pay back over 12 months.

🎉 Social

We're a tight-knit bunch who enjoy our time to play. We have regular social events and activities for everyone - everything from white water rafting to board game nights.

🍼 Family time

We believe family is really important; we offer new parents a competitive matched parental leave as well as a phased return to work from extended leave.

👼 Workplace Nursery Benefit

We want to support working parents and carers, so we offer a workplace nursery benefit scheme, helping our employees potentially save thousands of £££ against the cost of nurseries each year.

👋 Belonging at Perlego

🌈 We are an equal opportunity employer and value diversity of thought and background.

❤️ We are actively building a diverse team, so we strongly encourage applications from people of diverse age groups, people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers and people from lower socio-economic backgrounds.

📣 To enable an equitable experience for all and give you the best chance of success, if you have any specific requirements for any stage of the interview process, please let us know by emailing ben@perlego.com