Associate Program Manager

Who We’re Seeking to Join Our Team:

The successful candidate ideally holds 1+ years of experience in an administrative, project management or market research role to manage the support activities necessary for successfully executing quality benchmarking studies. The ideal candidate will be data savvy, with a keen eye for detail and comfortable dealing with mathematics.

What Success Looks Like in this Role:

1. Customer Questionnaires – At the beginning of each program cycle, work closely with the program management team to check any changes to the data requirements of questionnaire as determined by the Customer Service Manager/Country Manager; develop, update and maintain the category/competitor database; prepare questionnaires and direct mail-out; maintain database of questionnaires sent and returned; and follow-up with Program Managers in the case of unreturned questionnaires. 
2. Specifications Development - Work closely with the program management team to develop all report and data processing specifications taking into consideration any changes to the questionnaire, sponsor requirements, customer categories, etc. for this program cycle. Also develop report formats and data processing templates in advance of receipt of completed questionnaires. 
3. Data Verification – Receive and process all completed questionnaires to include performing all data verification procedures and work closely with the program management team to prepare cut-off guidelines and tabulation weighting factors. 
4. Project Management – Effectively manage timelines, coordinate with internal and external Associates and coordinate aspects of report production, in Access, Excel, PowerPoint, and PDF. 
5. Other – Provide back-up support by completing duties as required to meet the needs of the organization.

What We’re Looking For:

Education & Experience:

1. post-secondary education, information services/market research/business administration preferred (C)

2. 1+ years project coordination, market research or data management experience (I)

3. Experience working in the market research industry (N)

Knowledge & Skills (competencies):

4. Advanced skill level in Word, Excel & Power-point. Knowledge of Advanced Excel functions and formulas such as Pivot tables, V-look ups, macros etc. is necessary (C)

5. Fluency (written & oral) in English, and Spanish or Greek (C)

7. Time Management Skills (I)

8. Attention to Detail (C)

9. Organizational skills (C)

10. Analytical skills (I)

11. Comfortable with data/numbers (C)

12. Project Management Skills 

Career Development

• Progression within the department is through the levels of Program Manager I – II - III, to Regional Program Management
• With experience and career development, for those with strong sales/account management aspirations, a possibility of moving from the APM or PM positions to Client Services.
• With second language capabilities, employees may have the opportunity to work on programs outside of North America.   

• We embrace flexible working at Advantage. This role will be primarily home office based, with some team or office meetup on occasion.  

• Stable company, with an established client-base and a continual steady growth.
• Flex culture: telecommute as needed, flexible hours.
• Intelligent and passionate team members.
• Unique business problem, a new challenge around every corner.
• Competitive salary package including health benefits and Group RRSP.
• Generous leave policy and winter holiday office closure.

Disclaimer: Recruitment Fraud  

Please be alert to possible recruitment fraud. Advantage Group International's Human Resources Team and hiring managers communicate only via our company email addresses with the domain @advantagegroup.com or via the tracking system with the domain @applytojob.com. Consider any variations to these domains or any other domains to be fraudulent. Email correspondence will precede a phone interview. We do not request an interview on any instant messaging applications. 

We will never ask for payment of money or require any exchange of benefits or personal documents, bank account details, tax forms or credit card information or require the purchase of any equipment or items of any nature at any stage of the recruitment or interview process. We recommend that you do not respond to unsolicited offers of employment from our company.  

If you doubt the authenticity of a job posting, job offer or the recruitment process, please email [email protected]. 

If you believe you are a victim of recruitment fraud, you may wish to consider contacting your local police or local authorities.  

We are not responsible or liable for any claims, losses, damages or expenses resulting from recruitment fraud.