IT Chapter Lead Improvers & Maintainers

Chapter Lead Test and Research, NL Engineering Enablement

ING is one of the most innovative banks in the world. We are empowering people to stay a step ahead in life and in business and encourage you to ‘do your thing’. We are a global company with an agile way of working. Our technological platform is at the heart of ING's strategy, providing rapidly the capabilities that enable our business to provide scalable business applications, while safeguarding our security and operational resilience. With technology changing rapidly, we as NL Engineering Enablement want to be the enabler for Tech NL. We focus on SRE, testing and overarching projects.

The engineers of our area NL Engineering Enablement leading the testing community, helping the teams to synergize globally, increasing the awareness about the toolset and capabilities, and trying to help to eliminate the dependencies on the connected environments by best practices.

• We are collecting challenges from squads in TechNL, identifying potential solutions, and contributing them to Nextgentech,GEP.
• We are also actively working on the knowledge sharing and engineering culture (Mastery days, etc.. )
• Growing the practices increasing the awareness about the toolset and capabilities.
• Operational management of the monitoring of the current connected T an A environments for critical journeys.
• Governance of the test data.
• To improve the SW quality over the whole development lifecycle by providing or adapting modelling and automation solutions 

For Tech DBNL reliability and availability is critical, and the Test and R&D engineers of NL Engineering Enablement can play an important role there.

When the engineers share their problems, you already start to think on solution part, If you have excited from challenges, If you are thinking as opportunity to create a value for ING when you hear about the complaining on the current connected environments, Then please apply this position.

What you will do

Do you feel attracted by the type of challenges mentioned above? Then read on!
As our new Chapter Lead of Improvers and maintainers, you are HR responsible for 10 DevOps engineers. You will coach them and help them become a better devops engineer. Also, you will be the spokesperson for the chapter and point of contact for (senior) management. This will be approximately 40% of your time. Next to that, for 60% of your time, you will be working as Senior Expert Engineer. You will align with senior IT management (CLs, IT(A)Ls and CIO) and might regularly participate into the Nextgentech and stakeholders meeting, but also go into technical discussions with our engineers. We do get our hands dirty, meaning we are not dictating squads what to do, but we try to understand them and enable them by putting in the effort to solve the challenges the squads run into. When the squads experience issues they cannot solve themselves and it impacts progress on the initiatives that you drive, they might come to you for help. You do not always have to solve it yourself, but you will take it on and make it happen: you will involve the right people and make sure the issue is solved. You will ‘own’ one or more initiatives/topics and be a trusted partner towards our IT Leads on those topics.

When you would be the ideal colleague

You might not tick all boxes and that is okay; do not let it hold you back from applying! But our ideal candidate brings in the following:

• You have experience with managing a team as chapter lead.
• You have a strong QA background and understand the best practices of developing and deploying software at ING and are familiar with our architecture.
• Ideally you work or have worked for some years as Devops engineer with QA skills at ING. Experience in multiple IT domains and a strong network is beneficial.
• You have experience on Testing
• While it is extremely crucial for you to have a clear understanding of the testing process or methodology. It is also essential for you to be familiar with the varied test-program concerns such as test environment and data management, trouble reporting and resolution, etc.

Were you able to tick quite some of these boxes? Then please apply!

Together with 4 other chapter leads, you report into IT Lead NL Engineering & Reliability.

Further details

• Start date to be discussed, but the sooner the better.
• Location is Amsterdam, Acanthus. You will be able to do much of your work from home.
• No need to write a lengthy application letter. Though it is allowed of course and might help to get our conversation starting, it is also OK if you apply simply by submitting your CV.
• If you have questions or just want to have a short chat or talk about this position, please contact hiring manager guido.smit@ing.com

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.html
 

The benefits of working with us at ING include:

• 24-27 vacation days depending on contract.
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Work Agile, so new ideas come to life faster
• Having fun in an open and honest working environment

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.