Training and Technical Support Engineer

The business

ADInstruments provides innovative technology solutions to facilitate research for organizations operating within the life science sphere. 

The position

Are you a life science graduate (Biomedical Engineer, Physiology, Neuroscience, etc.) who is looking to start a technical support career? Would you like to work with a world-leading company operating at the pinnacle of their industry that can be found in all of the World’s Top 100 Universities? If so, read on.

Benefits include incentives, medical/dental/vision insurance, remote working for established/veteran employees, and a 401(k) plan. ADInstruments also offers superb training and continual technical assistance to ensure service excellence and assured repeat business.

As a Training and Technical Support Engineer, you will be tasked with helping North American scientists, engineers, and educators in the life science market utilize ADInstruments Hardware and Software products for their research applications as well as assist with the repair of these same products.  You must be comfortable with discussing our products and the applications ADInstruments services at a deep technical level, and have strong interpersonal skills.  Additionally, you will help support our sales staff during their day-to-day sales duties, and assist in the development of training and technical support documentation for our staff and customers.

To be considered for this role, you must have:

- A Bachelor of Science in the Life Science field (Anatomy, Physiology, Biology, Biomedical Engineering)

- Excellent oral and written communication skills

- Excellent organizational and time-management skills

You must be a problem solver, highly computer literate and interested in technology. Laboratory research or familiarity with electronics and scientific/biomedical laboratory equipment is preferred, as well as demonstrated experience in life science fields such as physiology and neurobiology. This is an excellent opportunity for an independent, enthusiastic person looking to grow within a supportive, progressive company.

Applications close on January 27, 2025.

To view a job description, click here.

ADInstruments is an affirmative action equal opportunity employer.

Compensation$60,000