Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Location: Central London
A great opportunity for a motivated, team player, with extensive experience and knowledge of Delegated Authority operations and data.
Working within a small, energetic, fast paced and collaborative team.
We are looking for a hands on, proactive, solution driven candidate, with excellent communication.
Full time position: 5 days a week (Remote working & London & some travel to European offices).
Role overview:
A great opportunity has arisen reporting to the Deputy COO for DUAL Europe, to support a strategic change initiatives, as it the company goes through a growth phase and implements a new system.
We are seeking an Insurance SME who can proactively work with key business stakeholders across Europe to ensure we deliver a front end solutions that meet their needs. This role is key in ensuring the new technology solution meets the needs of Operations, Finance, Data, and IT teams so strong communication skills are essential. The successful individual will need to have experience working within a fast paced, agile and dynamic working environment.
Role responsibilities
The elicitation, analysis and validation of both system and business requirements to an appropriate level of detail to enable effective development of new or changed software, systems and business processes.
Managing product sprint cycles, working with the business to prioritise change, agreeing sprint scope with the business and development team and tracking the associated progress.
The management of requirements throughout the whole of the delivery lifecycle. Facilitating if necessary, the negotiation of trade-offs that are both acceptable to key stakeholders and within budgetary, technical, regulatory and any other constraints.
Act as the conduit between IT, Operations, Data and Finance teams ensuring requirements are understood and each stakeholder has appropriate involvement.
Cross check business requirements against technical requirements to ensure alignment and provide appropriate challenge to ensure successful business outcomes.
To provide oversight and management of User Acceptance Testing utilising the appropriate techniques and tools. Reports on the outcome of testing and can translate and prioritise risk to ensure those risks associated with the change are understood by all stakeholders.
Utilises market knowledge to bring the art of the possible and creative thinking to solving business challenges.
Key requirements
Knowledge of the insurance lifecycle including working with quote and bind or policy administration systems.
“Self Starter” attitude.
Ability to work quickly, efficiently and methodically.
A strong team player who is confident in their ability.
Experience of web and cloud technologies and agile methodologies.
Very strong communication, influencing and negotiation skills.
Ability to build effective relationships with senior managers and other key internal and external stakeholders.
High impact presentation skills, demonstrated leadership skills and ability to think strategically.
Proactively sharing ‘what works best’ with others across the organisation.
Actively listens to the views of colleagues and business leaders, but also has the strength of character to challenge where required to ensure operational excellence.
Planning, organising, and managing skills, and ability to prioritise.
Extensive experience gained in an insurance MGA or carrier environment.
Good understanding of Insurance Operations, Data, Credit Control and Finance.
Broad knowledge and understanding of insurance principles, products and services.
An understanding of regulatory requirements.
Our culture: People First
Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world
The focus on being a People First business has always been at the very heart of the Group; our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
Diversity & Inclusion
At DUAL we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
stances.
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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