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E-Commerce and Data Analytics Manager

Remote: 
Full Remote
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Offer summary

Qualifications:

Proven experience in e-commerce management., Technical proficiency in QuickBooks and CRM systems., Knowledge of inventory management processes., Bachelor’s degree in a related field..

Key responsabilities:

  • Oversee website management and maintenance.
  • Analyze data and develop performance reports.
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GoTeam Scaleup https://go.team/
1001 - 5000 Employees
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Job description

Key Responsibilities

  • Website Management & Maintenance
  • Oversee daily management, maintenance, and updates of the company website.
  • Ensure website functionality, performance, and security are optimized at all times.
  • Collaborate with internal teams to manage web content updates and troubleshoot website issues.
  • Data Analytics & Reporting
  • Analyze data from e-commerce platforms (WooCommerce, Amazon Seller Central, other third party marketplaces) and CRM tools (HubSpot).
  • Develop dashboards and reports to monitor key performance indicators, including sales trends, customer acquisition, and conversion rates.
  • Identify actionable insights to improve operations, enhance customer experience, and boost sales
  • E-Commerce Platform Management
  • Manage and optimize Amazon product listings, inventory, and performance strategies.
  • Track website analytics using tools like Google Analytics to understand customer behavior and drive improvements.
  • Ensure data accuracy and seamless integration between WooCommerce and QuickBooks for inventory and order management.
  • HubSpot CRM Optimization
  • Oversee HubSpot ticket management and ensure integration with relevant systems for streamlined issue tracking and resolution.
  • Audit and optimize HubSpot workflows to improve automation and customer engagement processes.
  • Create reports to monitor sales team performance and customer lifecycle metrics.
  • Technical Operations & System Integrations
  • Manage integrations between QuickBooks, WooCommerce, and other platforms to ensure automated syncing of orders, inventory, and data.
  • Lead the evaluation and implementation of inventory management systems (IMS) to streamline stock control processes.
  • Ensure the functionality and performance of Commercient or similar data integration tools.
  • Cross-Functional Collaboration
  • Partner with sales, marketing, and customer service teams to align technical operations with business goals.
  • Provide technical support for onboarding new employees, including system and hardware setup.


Qualifications

  • Proven experience managing e-commerce platforms (WooCommerce, Amazon Seller Central), website operations, technical integrations and CRM systems (HubSpot).
  • Technical proficiency in QuickBooks and data integration tools (e.g., Commercient).
  • Knowledge of inventory management systems and e-commerce order fulfillment processes.
  • Proficiency in Google Workspace, advanced Excel, and SQL is a plus.
  • Experience with automation and integration tools across various systems and platforms.


Preferred Qualifications

  • Bachelor’s degree in Information Technology, Business Administration, Data Analytics or a related field.
  • Strong analytical skills with experience using data visualization tools
  • Experience in managing technical teams or working cross-functionally with IT, sales, and customer service teams.
  • Familiarity with project management tools like Monday.com


Key Competencies

  • Exceptional problem-solving skills with a data-driven mindset.
  • Strong organizational skills and ability to manage multiple priorities under tight deadlines.
  • Excellent communication skills to present data insights clearly and effectively.
  • Proactive and collaborative approach to cross-functional team projects.


Work Set-up

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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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