Fraud Specialist

We’re seeking a seasoned Fraud Investigator to help us support our claims advocates in their day-to-day work.

You’ll utilise cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools.

In this role you'll

• Handle suspicious claims from end to end
• Support other teams like Underwriting and Compliance with fraud investigations Establish and maintain a professional working relationship with Lemonade Integral Staff
• Assist in the reporting, analysis, and investigation of policies suspected of fraud related to claims and underwriting
• Attend and provide essential fraud awareness trainings
• Prepare and submit initial and follow-up reports detailing all findings and actions taken on suspicious claims

What you’ll need

• 5+ years of investigative claims experience, with a track record for being extremely customer-focused
• High proficiency in reading, writing and speaking French
• Proven experience working with fraud investigations
• Experience working on fraud investigation for property claims,a big plus
• Insurance Investigators certification, a plus
• Ability to analyse data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses
• Tech savvy and comfortable with advanced investigative tools
• Able to create and implement investigative processes