Customer Support Officer (Chinese Happiness)

Job Overview

Strikingly is seeking a dedicated and bilingual Chinese-English Customer Support Representative to join our dynamic team. This full-time position is ideal for candidates who are looking for a stable, long-term career opportunity within a reputable organization.

Key Responsibilities

• Deliver exceptional customer support in both Chinese and English.
• Address customer inquiries and resolve issues in an efficient manner.
• Contribute to maintaining high levels of customer satisfaction and engagement.
• Collaborate with team members to enhance service processes and elevate the customer experience.
  
  

Required Skills

• Proficiency in Chinese and English, both spoken and written.
• Strong communication and interpersonal abilities.
• Effective problem-solving skills coupled with a customer-centric approach.
• Capacity to work collaboratively within a team environment.
  
  

Qualifications

• Previous experience in customer support or a related field is preferred.
• Solid understanding of customer service best practices.
• Ability to communicate clearly and effectively in both languages.
  
  

Career Growth Opportunities

At Strikingly, we are committed to the professional development of our staff. Joining our team provides numerous opportunities for career advancement and skill enhancement, aligning with our dedication to long-term employee satisfaction.

Company Culture And Values

We take pride in fostering an inclusive and collaborative work environment. Our culture encourages team members to share their insights and experiences, contributing to continuous improvement and innovation.

Compensation And Benefits

• Competitive salary and benefits package, details to be discussed during the interview.
• Stability and a supportive work environment.
• Opportunities for career advancement and professional development.
  
  

This position is perfect for bilingual individuals aspiring to make a significant impact while enjoying a rewarding career at Strikingly.

Employment Type: Full-Time