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Mortgage Sales Call Center Transfer Agent

Remote:

Full Remote

Salary:

34 - 55K yearly

Work from:

United States

Offer summary

Qualifications:

Inside or field sales experience required, Call center and telesales experience preferred, High energy with a positive attitude, Excellent customer service communication skills.

Key responsabilities:

Manage high volume of calls with customers
Transfer qualified warm leads to Loan Officers

AmeriSave Mortgage Corporation Financial Services XLarge https://www.amerisave.com/

5001 - 10000 Employees

See all jobs

Job description

Description

AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence.

Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they’re celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.

At AmeriSave, we're one team with one shared dream - to be the best. Let’s redefine excellence together!

What we’re looking for:

This is a full time (40 hrs/week) remote position. The shift schedules can include evenings and weekends.

AmeriSave Mortgage Corporation is seeking motivated, competitive, driven sales professionals. No prior mortgage experience is required. If you are someone with positive energy, the ability to quickly build rapport with customers and a passion for selling, we will teach you the business and how to thrive in this exciting industry. Our team is committed to nurturing your talent, providing the necessary training and resources to accelerate your journey into a highly rewarding and lucrative sales career in the mortgage industry.

The role starts by working in our outbound call center where you will be the first point of contact for our consumers and will transfer warm leads to our team of licensed Mortgage Bankers.
In this role, you will engage with potential customers, showcasing why AmeriSave is a premier lender of choice.
You can make an immediate impact on the growth and success of our business by building rapport quickly and creating an exceptional customer experience from the first interaction.

Successful team members will then have the chance to skyrocket their careers towards becoming Licensed Mortgage Loan Officers. Once certain metrics have been met you may be eligible to work towards your licensing requirements and move into our systems and sales training before joining a sales team where you will receive further coaching and support.

What You'll Do:

Manage a high volume of calls with existing or potential homeowners
Pre-screen potential borrowers by confirming basic information and asking pre-qualifying questions
Establish and maintain a friendly rapport with customers and overcome objections by understanding their goals and interests
Transfer qualified warm leads to the licensed Loan Officers
Set appointments with consumers for the Loan Officers
Deliver exceptional customer service to potential and existing customers
Successful team members will work to obtain necessary licensing. After earning your license, you will take on the role of advising clients in navigating the homebuying or refinance process, providing valuable insights on optimizing their mortgage management strategies.

What You'll Need:

Inside or field sales experience required
Previous sales experience with a bonus component is a plus
Call center experience (inbound/outbound) strongly preferred
Telesales experience preferred
Previous collection, banking, financial services, or mortgage experience a plus
Must be high-energy and have a positive attitude
Must be articulate and able to quickly develop rapport with customers over the phone
Excellent customer service, written and verbal communication skills
Ability to work well under pressure and manage high volume of calls
Ability to counter customer objections
Must be independent, self-motivated and organized

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. **

Compensation:

The hourly rate for this position is $16.50 per hour (or greater only if your state of residency requires so) plus bonus per pay period based upon individual performance. Target annual compensation for this position is $34,000 to $55,000.

Benefits:

· 401(k)

· Dental insurance

· Disability insurance

· Employee discounts

· Health insurance

· Life insurance

· Paid time off

· 12 paid holidays per year

· Paid training

· Referral program

· Vision insurance

Supplemental pay types:

· Bonus

· Referral bonuses

The deadline to apply is 1/29/25.

AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Consumer Privacy Act Disclosure Acknowledgment

Employment Applicants, New Hires, and Employees Residing in California

AmeriSave Mortgage Corporation’s Privacy Policy Statement (“Policy”) can be reviewed here: www.amerisave.com/privacy-policy

AmeriSave Mortgage Corporation’s California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/

When AmeriSave’s Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.