Inside Auto Desk Appraiser (Remote)
Job Summary
The Inside Appraiser contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience through the assessment and evaluation of low to moderately complex automobile estimates with the aid of a computer application. This is a desk position.
Job Duties
- Provide exceptional customer service
- Conduct technical analysis of submitted repair estimates with estimating software to ensure compliance with company standards and industry best practices
- Communicate with repair facilities, estimators and adjusters as required to ensure accuracy and completeness of estimates
- Refer estimates to appropriate parties for re-inspection as required
- Meet company service standards by maintaining an active production schedule and diary system
- Develop positive business relationships with internal and external parties
- Maintain vigilance in the detection and prevention of fraud
- Serve as a resource person to less experienced adjusting staff and appraisers
- Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in automobile or property repair procedures and materials
Qualifications
- 3 + years automobile estimating experience
- Professional/technical designation would be preferred
- Strong knowledge of estimating software (Mitchell)
- Excellent investigative and analytical skills
- Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
- Detail oriented with a critical degree of accuracy regarding data entry
- Excellent negotiation skills
- Strong ability to communicate effectively, both verbally and in writing
- Strong customer service skills
Compensation: Depends on experience and varies by location.
Colorado Compensation:
- The pay range for this position is $26.26 - $41.36 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.
Nevada Compensation:
- The pay range for this position is $27.57 - $41.36 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Washington Compensation:
- The pay range for this position is $26.26 - $39.39 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K), Roth 401 (k) saving plan with company match
• Remote work opportunities
• Tuition assistance
• Employee appreciation and recognition
.
Wawanesa Insurance is a direct-to-consumer insurance company that provides auto and property insurance products in California and Oregon. We are committed to being there for our members when they need us most and supporting our communities. We’ve been serving our members since 1975 and have been recognized for our award-winning customer service.
We are proud to be an affiliate of the Auto Club of Southern California (AAA), Wawanesa and AAA have shared values of service to our members, competitive pricing, and supporting our communities. We have an abundance of opportunities to learn, grow, and advance throughout our thriving organization.
We are proud to offer employees the flexibility to work from home (remote). You may work in any state where Wawanesa currently operates in the U.S. or a state the company has the ability to run payroll. Please check with the Recruiter to determine if your remote work location is allowed.
Wawanesa Insurance is an Equal Opportunity Employer.
Wawanesa Insurance will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
