Medicines Management Technician (MMT)

The Medicines Management Technician (MMT) will maximise the delivery of safe, effective, and efficient processes for repeat prescribing, medicines optimisation, and improved patient outcomes within a digital environment. You will work independently and as part of a multidisciplinary team of clinicians in both the NHS and private sectors. This is an exciting and dynamic role where you will support and drive safe prescribing practices while collaborating with a wide range of healthcare professionals.

This is a full-time (40hr) position and you must be able to commit to at least two days per week working from the office situated in Drummond Street, Euston. Potential flexibility in working hours and remote working arrangements.

There will be an opportunity to work across both NHS and private sectors, including support to Weight Management service, offering a broad range of experiences.

WHAT YOU’LL WORK ON

• Medicines Reconciliation and Optimisation
• Medicines Management Enhanced Service: Implement the Medicines Management Enhanced Service Specification and promote cost-effective prescribing practices.
• Prescription Management: Oversee repeat prescription and electronic repeat dispensing (eRD) requests to ensure timely and accurate processing.
• Service Design and Improvement: Contribute to the design and setup of new services aimed at improving medicines reconciliation and prescribing processes. Focus on improving medicines safety and optimising patient outcomes.
• Policy Development and Training: Write and update policies related to prescribing and the prescription process. Make recommendations and provide training/support on new policies and services to ensure continuous improvements in medicines safety and efficiency.
• Collaboration with Clinicians: Establish and maintain effective working relationships with clinicians across the organisation, including pharmacists, GPs, and nurses, to promote safe, cost-effective prescribing.
• Data Analysis: Extract, analyse, and interpret prescribing data, as well as incident reports, to ensure prescribing practices are safe and cost-effective.
• Responding to Queries: Address queries from the Head Office Clinical team, remote clinicians, patients and the Support team in a timely manner.
• Monitoring MHRA Alerts: Actively monitor and respond to appropriate MHRA alerts affecting the service.
• High-Risk Prescribing Areas: Monitor and manage high-risk prescribing, including controlled drugs, antibiotics, and high-risk medicines, ensuring appropriate action is taken to minimise risks.
• Service Improvement and KPIs: Demonstrate the success of interventions and service improvements using KPIs. 
• Collaboration with ICB Pharmacists: Routinely liaise with ICB pharmacists and technicians to ensure key Quality Indicators are met and maintain a high standard of service delivery.
• Audit and Prescribing Efficiency: Audit prescribing practices across the practice to ensure alignment with local prescribing guidance (e.g., NWL) and efficiency protocols.
• Dispensing processes: Competent in completing all dispensing processes required for prescription fulfilment to support an online pharmacy.
• Reviewing weight management questionnaires: Preparing prescriptions for prescribing clinicians to sign, and further developing skills within the weight management sector.

WHAT WE’RE LOOKING FOR

• GPHC Registered Medicines Management Technician with a minimum of 2 years of experience.
• Experience using SystmOne. 
• Experience in a primary care setting.
• Experience within the last two years of dispensing medication in a hospital, community or internet pharmacy location
• Effective communication skills, with the ability to interact with a range of healthcare professionals.
• IT literate, with the ability to use digital tools and databases effectively.
• Commitment to continuous professional development and expanding the scope of practice.
• Ability to work autonomously while managing multiple tasks and priorities.
• Self-motivated with strong organisational skills.
• A collaborative team player who can work effectively within a multidisciplinary team.
• Experience working in a GP practice or within an ICB role. (Desirable) 
• Experience in setting up new services and improving existing ones.(Desirable) 
• Familiarity with data analysis and interpretation from EPACT (e.g., prescribing patterns, cost-effectiveness). (Desirable) 
• CPPE pathway enrolment or relevant CPD in medicines management. (Desirable)
• Experience working within Primary Care Networks (PCNs). (Desirable) 

WHAT WE OFFER

• 5% employer pension contribution for 5% employee contribution 
• Life Insurance 4x annual base salary
• Wellbeing programs
• Eye care voucher reimbursement (up to £20)
• Enhanced Maternity, Paternity and Adoption pay
• Up to £80 per calendar year towards noise cancelling headphones