CRM Manager

Why Oviva?

To build a healthier future for all! Our mission is to provide the most accessible and effective care to people with weight-related conditions.

By blending behaviour change therapy with our unique technology and an incredible team of passionate employees, we create affordable and accessible app-based healthcare programmes to tackle conditions such as obesity and Type 2 diabetes.

Our proven strategy has made us an award-winning and the largest digital health provider treating diet-related conditions in Europe. We operate within healthcare systems, including the NHS, to provide people with the medical care they need. We are expanding rapidly across Europe, including the UK, Switzerland, Germany, and Poland. By joining us, you will be part of an organisation that has treated over 600,000 people to date and continues to scale up.

To support our growth and help take our patient engagement to the next level, we are recruiting a CRM Manager with a passion for innovation, data and making a real impact to join us.

Key Responsibilities

• Automate & Optimise – Design, implement, and refine patient engagement journeys using Salesforce Marketing Cloud, ensuring seamless and effective communication at scale.

• Integrate & Analyse – Work with multiple data sources to create highly personalised campaigns, using SQL and relational databases to refine targeting and effectiveness.

• Collaborate & Innovate – Partner with Product, Engineering, and Growth teams to enhance CRM performance, improve data quality, and integrate insights into our core digital products.

• Measure & Improve – Build dashboards and reports to track, analyse, and optimise CRM and marketing automation strategies, ensuring continuous improvement.

• Stay Ahead – Keep up with new Salesforce Marketing Cloud features, trends, and best practices, sharing insights with the team and identifying opportunities for innovation.