Re-advertised: Human Resources Manager at New Incentives

Job Summary

The Human Resources Manager will support the HR Director to implement recruitment, employee relations management, staff benefits administration, staff compensation, staff performance management, and training. The ideal candidate should be someone with at least 6 years experience in Human Resources and at least 2 years Managerial experience, very diligent, detailed, and process oriented with some understanding of legal and logistics processes. The candidate should be residing or willing to relocate to North West Nigeria. Excellent communication skills, a learning mindset, and ability to effectively collaborate with outside country persons managing HR systems are essential to succeed in this role.

Organizational and Project Summary

All Babies Are Equal Initiative (the Nigerian arm of US organization, New Incentives) was incorporated by the Corporate Affairs Commission as a Nigerian non-governmental organization (NGO) and its work is focused on demand creation for routine immunization in Nigeria through conditional cash transfer. The organization’s goal is to save lives cost effectively by increasing immunization coverage in the North West Nigerian States of operation: Katsina, Zamfara, Sokoto, Jigawa, Kano, Bauchi, Gombe, Kaduna and Kebbi States.

The conditional cash transfer for routine vaccination intervention includes supply side review, awareness creation on immunization and its importance, and cash transfer for immunization visits to the caregiver of eligible infants. Additionally, we engage in community mobilization and collaborate with governmental and other non-governmental organizations. We have over 2400 staff in North West and North East Nigeria.

Job Responsibilities and Tasks

Recruitment (40%)

• Develop innovative recruiting strategies and tools that will help attract and retain key talent.
• Monitor anticipated staff capacity issues in certain LGAs to start recruitment early
• Introduce new recruitment strategies based on needs and requirements.
• Review candidate fit and post-training performance.
• Manage phone interviews of shortlisted FV candidates through local New Incentives team members.
• Conduct LinkedIn headhunting searches for mid- and senior level staff.
• Manage online recruitment platform Breezy HR and draft job descriptions; promote job ads on social media.

Employee Relations, Benefits and Compensation Management (30%)

• Develop Human Resources policies and objectives for the company regarding employee relations.
• Partners with management to communicate Human Resources policies, procedures, programs, and laws.
• Ensures employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Conducts investigations when employee complaints or concerns are brought forth.
• Monitors the implementation of a performance improvement process with non-performing employees.
• Reviews, guides, and approves management recommendations for employment terminations.
• Reviews employee appeals through the company complaint procedure.
• Establishes the company wage and salary structure, pay policies, and oversees the variable pay systems within the company including bonuses and raises.
• Conducts competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
• Responsible for all pay practices and systems for effectiveness and cost containment.
• Conducts at least one salary survey per year.
• With the assistance of the CFO, obtains cost-effective, employee serving benefits; monitors national benefits environment for options and cost savings.
• Responsible for the development of benefit orientations and other benefits training.
• Enforce Whistleblower policies and ensure staff feel comfortable to bring up issues with HR
• Recommends changes in benefits offered, especially new benefits aimed at employeesatisfaction and retention.

Employee Performance Management and Trainings (20%)

• Responsible for the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.
• Establishes an in-house employee training system that addresses company training needs including training needs assessment, new employee orientation or onboarding, management development, production cross-training, the measurement of training impact, and training transfer.
• Assists managers with the selection and contracting of external training programs and consultants.
• Assists with the development of and monitors the spending of the corporate training budget.

Managerial and Others (10%)

• Provide technical supervision and guidance to the human resources unit.
• Conduct recruitment, training, briefing/debriefing, evaluation, staff’s development and internal communication of necessary manpower required for human resources duties.
• Identify training needs, train, follow up and coach, carry out periodic evaluation of team members to maximize their capabilities and commitment to organizational goals.
• Undertake any other administrative duties, or training and development, appropriate to the grade of the position including support for legal and logistical requests

Education and Work Experience Requirement

• MSc, BSc or BA in Business Administration, Social Sciences or its recognized equivalent
• Certified member of the Chartered Institute of Personnel Management is a plus
• At least 6 - 8 years prior experience working in a Human Resources unit is required
• At least 3 - 4 years of Managerial experience is required
• 3 - 5 years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is a plus

Skills and Competencies Requirement

• Preferably a candidate already based in Kano State or willing to relocate to Kano States.
• Detail-oriented and diligent professional
• Process-oriented with some understanding of legal and logistics processes
• Good networks and contacts in North West Nigeria and ability to leverage for recruitment
• Good organizational skills, effective time management, ability to meet deadlines, multitask, and prioritize tasks
• Sound cultural awareness and ability to work multicultural and multiethnic environment
• Proven managerial and / or leadership skills
• Ability to deliver high quality work in short periods of time and to work under pressure
• Critical thinker and possess problem-solving attitude
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in MS Word, MS Excel, MS Powerpoint, internet browsers, smartphones and ICT in general. The candidate should be willing to use Google Doc, Google Sheet and Google Slides.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

Language Requirement

• Proficiency in the English Language (conversation, reading, and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an advantage.