Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Arcadia is seeking an experienced and detail-oriented RFP Analyst to manage and respond to complex Requests for Proposals (RFPs). In this critical role, you will oversee the full lifecycle of RFP responses, ensuring alignment with Arcadia's strategic goals and market positioning. This role demands a professional with a proven ability to navigate challenging RFP requirements, synthesize input from cross-functional teams, and produce polished, persuasive proposals. Working closely with Product, Marketing, and Sales, you will ensure each submission showcases Arcadia’s capabilities while meeting tight deadlines in a high-pressure, fast-paced environment. The ideal candidate thrives in complexity, exhibits superior project management skills, and demonstrates the ability to translate technical information into compelling narratives.
What Success Looks Like
In 30 days
- Develop a foundational understanding of Arcadia’s product suite, value proposition, and key market differentiators
- Build initial relationships with key subject matter experts (SMEs) across Product, Marketing, Sales, and Solution Engineering teams
- Familiarize yourself with Arcadia’s tools for RFP creation and enablement, including Tribble, Salesforce, and the Arcadia Learning Management System (LMS)
- Begin contributing to RFP projects by supporting project management and content creation under the guidance of the lead RFP manager
- Successfully complete the first round of the product certification program, focused on foundational product knowledge and company overview
In 60 days
- Take on greater ownership of RFP tasks, contributing to proposal development with minimal supervision
- Collaborate with Marketing and SMEs to update and optimize RFP content in Tribble, ensuring responses are aligned with Arcadia’s messaging and current capabilities
- Actively support Sales Directors in deal strategy discussions, including solution development and pricing input, in partnership with Solution Engineers
- Progress through intermediate levels of product certification to deepen knowledge of Arcadia’s technical capabilities and use cases
In 90 days
- Independently manage the end-to-end RFP process for multiple opportunities, ensuring timely and high-quality submissions
- Lead initiatives to improve RFP content quality, including identifying gaps, updating templates, and optimizing workflows for efficiency
- Serve as a go-to resource for RFPs, RFIs, and ad hoc sales support, demonstrating a strong grasp of Arcadia’s value and differentiation
- Play a key role in increasing RFP win rates by refining response strategies and elevating overall proposal quality
What You'll Be DoingAs the RFP Analyst, you will oversee and drive Arcadia's proposal process, ensuring high-quality, competitive, and timely submissions that position Arcadia for successResponsibilities include:
RFP Process Ownership:
Leading the end-to-end Request for Proposal process, including opportunity qualification, proposal planning and scoping, drafting and editing, clarification requests, and post-submission follow-upsCollaborating closely with Legal, Marketing, Finance, Operations, Product teams, and other subject matter experts (SMEs) to gather, validate, and synthesize information needed for winning proposalsSupporting Sales Directors in developing proposal strategies, crafting competitive pricing models, and identifying key differentiators for prospective clientsContent Development and Management:
Crafting and editing high-impact proposals, bids, quotes, and related documentation that effectively highlight Arcadia’s products, solutions, and services in response to prospective client needsCustomizing responses to align with specific client requirements and use cases while maintaining consistency with Arcadia's messaging and value propositionManaging and optimizing Arcadia’s RFP response software (Tribble) to ensure a centralized, efficient, and well-maintained repository of RFP contentDeveloping responses that incorporate new product offerings, evolving industry trends, customer challenges, and market changes to craft compelling narrativesQuality Assurance:
Managing multiple projects simultaneously while ensuring accuracy, clarity, and consistency in messaging, pricing methodology, and presentationConducting comprehensive reviews of proposal documents to verify compliance with client expectations, RFP requirements, and internal standardsMaintaining strict adherence to submission deadlines and quality benchmarks, with an unwavering focus on detail and precisionWhat You'll BringA BA/BS degree in Business Administration, Marketing, Healthcare Administration, Public Health, or related fields3+ years of experience in a high-performing sales organization, preferably in healthcare technology or value-based careExceptional writing skills, with the ability to adapt messaging for diverse stakeholders in healthcareProven organizational skills, with experience managing multiple priorities in a deadline-driven environmentProficiency with Microsoft Office (Word, Excel, PowerPoint) and adaptability to learn other toolsMust thrive on the excitement and challenge of being on a lean and busy teamWould Love For You To HaveFamiliarity with payment reform, healthcare IT, and interoperability standardsUnderstanding of enterprise sales processesExperience with CRM systems like SalesforceKnowledge of RFP tools like Tribble or LoopioWhat You'll GetBecome a valuable and integral member of an industry-leading sales organizationDeepen your knowledge and experience in healthcare IT and value-based careBe a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive careA flexible, remote friendly company with personality and heartEmployee driven programs and initiatives for personal and professional development
