Senior Banner Consultant (HR/Payroll)

Unlock Learning For All

Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About The Opportunity

Are you an experienced higher education consultant and experienced with Banner by Ellucian? Do you have experience working in the HR/Payroll office and supporting Banner HR/Payroll module? Are you interested in a career delivering innovative solutions that will transform Higher Ed? If you answered yes, then we should talk!

As a member of our team, you will be instrumental in consulting with our customers and delivering value add services that provide the quickest path to institutional success. This role provides personalized and on-going guidance and support on Ellucian solutions and customer business operations post-implementation, enabling customers to maximize value from their solutions. The role works closely with the customer, building a relationship with the customer’s points of contact, understanding their business needs and the customer’s current use and knowledge of the Ellucian solution. The Senior Consultant works with customers on assigned projects to identify solutions to business and functional problems. Additional activities include:

• Executing and completing assigned projects within the time and scope negotiated with the customer.
• Evaluating existing business processes and procedures, making recommendations for improvement.
• Implementing systems and proof of concepts that best fit the customer's needs.
• Ensuring customer satisfaction until the project is complete.
• The successful candidate will possess a strong functional understanding of the Banner HR/Payroll module and an overall understanding of Ellucian’s broad portfolio of solutions.
• Additional knowledge of touch points to the Banner HR/Payroll module is a plus.
• Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success.
• In this mission critical role, you will partner with our customers to help enable their business office including transformation to Cloud/SaaS solutions and ensure successful adoption of these solutions.
  
  

Where you will make an impact

• Provides high-quality customer consultation and support to Ellucian’s Banner product suite, specifically Banner HR/Payroll.
• Assists customers with implementing new functionality into the Ellucian Banner HR/Payroll module.
• Assists clients in troubleshooting issues related to Banner HR/Payroll and other modules within the Ellucian Banner product suite.
• Leads and directs work of the functional/technical team on customer projects. Performs team lead functions for assigned project.
• Contributes to definition of client engagement.
• Mentors and trains less experienced consultants and reviews their work.
• Supervises other consultants to develop organizational standards, effective practices and knowledge-base.
• Works with practice leadership to develop practice initiatives that promote growth and development within the practice.
• Interacts with the customer and other consultants to translate business requirements into functional specifications for conversions, reporting, interfaces and customizations.
• Monitors, tracks, and reports project risks, issues, milestones and work completed, as well as work that is underway.
• Provides leadership for the customer enabling them to stay on time and on task.
• Facilitates business process review and application prototyping sessions as well as providing insight into best practice methodologies.
• Evaluates and modifies systems, where appropriate, relative to the customer business practices.
• Provides customer high-quality business process, change management and other appropriate documentation.
• Provides direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations.
• Works with the customer to test and confirm modifications and/or updates meet specifications.
• Implements modifications and/or updates.
• Provides guidance in the development of user-training strategy, and when appropriate, delivers such training.
• Demonstrates strong problem-solving skills and self-starter attitude.
  
  

What You Will Bring

• Hands-on experience with Banner HR/Payroll.
• A minimum of 10 years of experience working in a higher education HR/Payroll office or equivalent consulting experience.
• In-depth functional knowledge of business processes as related to HR/Payroll offices and functions within colleges and universities.
• Expert knowledge of business process and Banner operations within HR/Payroll.
• Proven analytical and problem-solving skills.
  
  

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy- caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Education Assistance Program
• Professional development opportunities