Director of Strategic Alliance

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role

As the Director of Strategic Alliance, you will shape the future of Syncron’s partner ecosystem by building something extraordinary from the ground up. We are seeking a visionary ecosystem lead for our North American partner program, focusing on System Integrators (SIs) and Value-Added Resellers (VARs). As the first to hold this role, you will create and execute strategies that drive growth, foster innovation, and leave a lasting legacy. 

This is a rare opportunity to build, innovate, and establish a partner ecosystem that will propel Syncron’s growth and success for years to come. Make your mark with us. 

What would you do?

• This role is part of the Partner Account Manager team and will report to the VP Global Partner Organization
• Implement and execute Syncron’s North American System Integrator and Value-Added reseller strategy, starting with boutique/specialist firms and growing to GSIs; identify, recruit, and onboard a diverse portfolio of SI partners aligned with Syncron’s vision and target markets. The focus is on finding the right partners to grow with.
• Equip System Integrators and resellers with the necessary training, resources, and support to sell and implement solutions effectively.
• Work closely with Syncron’s sales and marketing teams to integrate partners into the sales cycle and execute joint marketing initiatives with partners to generate leads and increase brand awareness.
• Set ambitious targets and build strong relationships with partner organizations to drive revenue growth through the SI and VAR partner ecosystem.
• Establish KPIs and track partner performance to ensure program effectiveness and optimize partner contributions.
• The person in this role should be a self-starter with an entrepreneurial mindset. 
• Steer and influence other internal stakeholders (sales, marketing, other departments, divisions, and regions) to realize key account plans and objectives.

Who you are? / What we expect:

• 10+ years of experience in sales, alliances, or business development within the technology ecosystem, focusing on System Integrators and / or VARs in SaaS space.
• Proven track record of building and successfully managing partnerships.
• Experience working within the supply chain, pricing, service, and warranty industry is a big advantage.
• You have worked in a fast-paced and growing database/tech company.
• Excellent communication, presentation, and interpersonal skills.
• A natural sales instinct with a passion for uncovering new opportunities and, fostering strong relationships, and influencing stakeholders at all levels.
• Data-driven and results-oriented mindset.
• Flexibility, adaptability, and a willingness to thrive in a fast-paced startup environment.
• Team player with the ability to collaborate effectively with internal stakeholders
• Willingness to travel up to 50% of the time.
• You are aligned with our company values.

The icing on the cake:

• Aftermarket Industry and Supply Chain Experience: Provides valuable insights to streamline processes and enhance our ability to deliver top-notch solutions.

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

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