Program Manager - Power Infrastructure
Are you an experienced Project Management Leader looking to join a supportive, passionate team? We have an attractive opportunity for you!
Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™.
**To learn more about working at Sigma, view our career page.
**If you do not have Program Manager experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs
**While we list may list similar openings in multiple locations, you only need to apply to one as they are remote.
ABOUT THIS OPPORTUNITY:
As the Program Manager, you will oversee program execution from start to finish, providing strategic direction, mentorship to project managers, and exceptional client relationship management. You'll collaborate with cross-functional teams, monitor KPIs, optimize workflows, and ensure projects are delivered on time, on budget, and to the highest standards.
Note: This position can work remotely, but new hires will be required to come to our headquarters in Perrysburg, OH for an initial 1-week in-person paid orientation and training period.
Responsibilities:
Project Leadership:
· Responsible for measuring and developing the project manager's abilities and effectiveness through KPI's and set core competencies in accordance with corporate governance.
· Work closely with cross-functional teams to ensure smooth project implementation and customer satisfaction.
· Attend industry events, conferences, and networking opportunities to enhance the company's visibility.
· Serve as a mentor and coach to other project managers, offering guidance and support.
Program Planning and Strategy:
· Oversees project managers in the delivery of all Program related projects in accordance with the contractual agreement, scope, schedule, and budget of the project.
· Oversee the planning, scheduling, and execution of all phases of projects within the designated program in accordance with project management processes, policies, guidelines, and corporate governance.
· Develop and monitor high-level project workflows, validate project scopes, and collaborate on project priorities.
· Oversees the creation of proposals, kickoff meetings, and discovery calls.
Program Monitoring and Reporting:
· Prepare, review, and approve project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager.
· Provide program cost forecasting over the life of the project or program.
Program Closure:
· Ensure the successful closure of the program, including finalizing all program activities, obtaining acceptance from stakeholders, and conducting post-program evaluations.
· Document lessons learned and share best practices with the organization.
Communication:
· Maintain clear and consistent communication with program stakeholders, including executive leadership, project managers, and cross-functional teams.
· Provide regular program updates to management and stakeholders.
· Resolve conflicts and facilitate effective communication within the program team.
· Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
· Accountable for contractual correspondence and communication with all stakeholders, including identification and reporting of risks, liabilities, and opportunities.
Risk Management:
· Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.
Budget Management:
· Manage Program level P&L reporting.
Customer/Client Relationship Management:
· Build and maintain strong relationships with existing clients, understanding their needs, and providing exceptional service.
· Build relationships with Sr. Leadership within the customer organization.
· Build an understanding of the customer’s organizational structure and decision-making process.
· Identify and understand client challenges, propose solutions, and tailor product/service offerings accordingly.
· Conduct thorough market research to stay informed about industry trends, customer preferences, and competitor activities.
· Lead Program update calls and in-person meetings with external clients.
· Monitor and manage expectations of communication between staff and external clients.
· Develop and execute a strategic plan to identify and target new business opportunities in the market.
· Collaborate with the sales team to develop sales strategies, set targets, and achieve revenue goals.
· Prepare and deliver compelling presentations and proposals to potential customers.
· Negotiate contracts and terms of agreements with clients, ensuring a win-win outcome for both parties.
· Maintain accurate and up-to-date records of sales activities and client interactions in the CRM system.
· Keep abreast of the company's product/service offerings, updates, and enhancements.
· Other duties as assigned.
Competencies: Fit/Gap Analysis | Needs Analysis | Project Administration | Project Controls | Project Development | Project Estimation | Project Evaluation | Project Implementation | Project Lifecycle Management (PLM) | Project Management | Project Planning | Project Portfolio Management (PPM) | Project Scheduling | Project Status Reporting | Scope Management | Stakeholder Management | Project Management Software | Customer Satisfaction | Vendor Management | Contract Negotiation