Operations Coordinator

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

It is the responsibility of the Operations Coordinator to perform clerical duties within the branch. Work as support staff in the performance of administrative responsibilities for the supervisory and management team as directed. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Denver, CO.

Essential Duties & Responsibilities

• Perform clerical and administrative duties in an office setting.
• Use a variety of office software applications including but not limited to word processing, email, and excel, and using Share point (ECS) and Citrix (TSS & EMS) for tickets processing.
• Manage event travel and expenses for operations.
• Sort and print tickets using SharePoint (ECS).
• Dispatching of ECS tickets to department leads.
• Revise tickets ensuring status and completeness before printing.
• Distribute printed tickets.
• Print event floorplans as needed.
• Assist with labor management tracking.
• Print TSS and booking reports for each file, along with all the released graphic tickets and create a graphics file for each show.
• Develop and modify practices that improve the workflow of documents.
• File and maintain documents of jobs/shows, organized by date and ticket number, create storage bins for closed shows (up to two months old) and maintain a storage file list each month.
• Post show exhibitor follow up for abandoned freight.
• Assist with other projects and special assignments as required by Freeman Management Team.
• Perform other duties as assigned.
  
  

Education & Experience

• High School Diploma or equivalent required.
  
  

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off
• Hourly range of $20.55-$30.00 based upon experience
  
  

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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