Site Reliability Engineer

***Preferred working hours EST/CT***

We are looking for a Site Reliability Engineer for our growing team of experts for our SaaS platform. The SaaS solutions we develop and offer to our customers are built on Microsoft Azure, offering best-in-class Data Protection services.  

Your tasks will include:  

• Design, implementation and maintenance of scalable and reliable infrastructure solutions on Microsoft Azure and additional cloud platforms in the future  

• Automation of the deployments, maintenance of a resilient, secure, and efficient SaaS application platform to meet established service levels  

• Upkeep and support of delivery and release pipelines  

• Continuous evaluation and improvement of the reliability, performance, and scalability of our systems 

• Development of comprehensive monitoring and alerting solutions 

• Incident response for distributed applications in production environments, including a mandatory participation in on-call rotations 

• Proactively meet standards for information security and compliance, such as ISO (International Standards Organization), SOX (Sarbanes Oxley), SSAE (Standards for Attestation Engagements) 16, etc.  

• Shepherd the definition, documentation, and improvement of our internal standards for style and maintainability  

What we expect from you:  

• 3+ years of experience in 24x7 production operations for a SaaS (Software as a Service) or cloud service provider  

• Experience with implementation and maintenance of leading infrastructure and application monitoring tools (Azure Monitor, AppInsights, Elastic Cloud)  

• Experience managing Azure IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) solutions  

• Strong problem-solving skills and the ability to troubleshoot complex issues in a distributed, multi-tenant environments 

• Experience with container orchestration and management platforms  

• Possess system programming skills in Python, PowerShell, Bash, Go, etc.  

• Experience with implementation, maintenance, and support of CI/CD practices and tools (Azure DevOps or similar)  

• You are experienced with distributed, event-based messaging architectures (Azure Event Hub, Azure Service Bus, Kafka, etc.)  

• English proficiency level sufficient to communicate with international teams  

Will be an advantage:  

• Industry-recognized certifications in the relevant field (e.g. AZ-400, AWS Certified DevOps Engineer, DCA)  

• Experience with migrating and adapting on-premises products to cloud infrastructure  

• Experience with AWS (ECS, RDS, DynamoDb, VPCs, Step Functions, Lambda, IAM, EC2, S3, etc.)  

• Experience with C# and .NET  

Technologies we work with:   

• Microsoft TFS, Azure DevOps, Git, BitBucket 

• Azure (Entra ID, API Management, Cosmos Db, Storage services, Azure Functions, static website hosting, Azure security, etc.)  

• IaC tools (Azure ARM templates, AWS CloudFormation, Terraform, the Serverless Framework, etc.)  

• Observability (Azure Monitor, AppInsights, Elastic Cloud[ELK]) 

We offer: 

• Unlimited PTO 

• Medical, dental, and vision benefits that start on day one 

• Flexible spending accounts 

• Life insurance and short-term and long-term disability coverage 

• Family planning support benefits, along with 100% paid maternity and parental leave 

• 401k match 

• Veeam Care Days – additional 24 hours for your volunteering activities 

• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program. 

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