Quality Assurance Engineer

About e2f:

e2f provides Human Intelligence for Smarter AI with a 24x7 global model. Supporting leading LLM and AI app builders, our experts deliver high-quality training, fine-tuning, evaluation, benchmarking and monitoring data services to optimize AI outputs.

e2f is proud to be listed as one of Forbes' Top 30 Best Companies for Remote Jobs, recognizing our commitment to excellence in remote work practices.

Job Summary:

We are seeking a skilled QA Analyst to ensure the quality and performance of our applications from development to post-deployment. In this role, you will develop and execute detailed test plans, analyze performance, and track metrics to ensure flawless functionality. You will collaborate closely with the product and development teams, providing feedback on new features and enhancements from a QA perspective. Experience with Atlassian XRAY for managing test cases and Agile workflows is essential. If you are detail-oriented, have strong problem-solving skills, and thrive in a fast-paced environment, we’d love to hear from you!

Responsibilities:

• Detailed testing of applications in QA/Staging environment prior to deployment to production, ensuring quality and functionality meet business requirements.
• Analyzing and monitoring the performance of applications post-deployment to catch any defects or performance bottlenecks.
• Developing and implementing test plans for application bugs/defects to ensure thorough and effective testing.
• Reviewing and approving test results, ensuring that all issues are properly documented and resolved before release.
• Developing and tracking test metrics to monitor test progress and the overall quality of applications.
• Helping maintain the quality of applications and ensuring timely delivery to customers by identifying and addressing any issues early in the process.
• Working closely with the product team on the design and development of new features and enhancements, providing feedback from a QA perspective.
• Creating and maintaining documentation and tutorials within company systems, ensuring all processes are well-documented for future reference.
• Implementing new processes and creating new tools to improve and automate testing, driving efficiencies across the QA process.
• Utilizing Atlassian XRAY for Test Management:
• Managing test cases, test plans, and test executions using Atlassian XRAY within Jira.
• Creating and maintaining comprehensive test scenarios and test plans within XRAY for new features, enhancements, and bug fixes.
• Collaborating with development and product teams to integrate XRAY into Agile workflows, ensuring test coverage throughout the development lifecycle.
• Running automated and manual tests using XRAY, ensuring traceability between test cases and requirements.
• Analyzing test execution results in XRAY, generating reports, and providing feedback to stakeholders.
• Utilizing XRAY’s advanced reporting features to track test metrics and provide insights into overall application quality.
  

Requirements and Qualifications:

• Minimum of a Bachelor’s Degree in a related field (e.g., Computer Science, Information Systems, or Engineering).
• Minimum of 5 years of experience in quality control, with a focus on software testing.
• Experience with Atlassian XRAY for test management within Jira, including creating test cases, managing test plans, and running test executions.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Excellent analytical skills, with the ability to assess complex systems and identify edge cases for testing.
• Strong problem-solving skills, capable of diagnosing and debugging issues across different layers of the application.
• Highly developed attention to detail, ensuring that all test cases and results are properly documented and tracked.
• Experience with Agile methodologies and the ability to integrate testing into Agile workflows.