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Process Operations System Analyst

Remote: 
Full Remote
Work from: 
Brazil

Offer summary

Qualifications:

Experience in system analysis, Knowledge of OnPrem/Cloud applications, Problem-solving skills, Ability to work with end-users.

Key responsabilities:

  • Support internal and third-party applications
  • Troubleshoot and analyze root causes
Pantheon Inc logo
Pantheon Inc SME https://pantheon-inc.com/
501 - 1000 Employees
About Pantheon Inc
Pantheon Inc specializes in providing a wide array of products, software development, consulting and support services. Our technical and business consulting services are organized as specific centers of excellence with exclusive focus on the respective technology solutions and toolsets. Pantheon Services holds primary vendor status with many of the Fortune 100 companies. Our service regions include North America, South America, Europe, South Asia, Asia Pacific and Australia.
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Job description

Perfil de infraestrutura | Analista de sistemas de operações de processo
Analista de sistemas capaz de dar suporte a aplicativos e infraestrutura de terceiros.
Oferece suporte principalmente a aplicativos internos/de fornecedores (OnPrem/Cloud) para clientes internos globalmente.


Realiza solução de problemas, análise de causa raiz, responde a perguntas por e-mail, chat ou chamadas, trabalha com usuários finais para garantir que nossos aplicativos atendam às suas necessidades e implementa novos requisitos de negócios, ao mesmo tempo em que auxilia em novos projetos e iniciativas.

Required profile

Experience

Spoken language(s):
Portuguese
Check out the description to know which languages are mandatory.

Hard Skills

Root Cause AnalysisApplication DevelopmentCloud ApplicationsIT Infrastructure

Other Skills

  • Problem Solving
  • Collaboration
  • Communication
Are you interested?

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