Technical Writer at Predict4Health

We are seeking a talented and passionate Technical Writer to join our team. The ideal candidate will be responsible for creating clear and comprehensive internal and external documentation, along with regulatory and quality documents. A solid understanding of code, particularly in PHP, JavaScript, and Python, as well as cloud infrastructure technologies, is essential. This role requires the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.

Key Responsibilities:

1. Documentation Creation:
   1. Develop and maintain high-quality technical documentation for internal and external audiences, including user guides, API documentation, and technical specifications.
   2. Collaborate with engineers, product managers, and other stakeholders to gather information and ensure documentation accuracy and completeness.
2. Regulatory and Quality Documentation:
   1. Prepare and organize regulatory and quality documents in compliance with industry standards and company policies.
   2. Work closely with the compliance team to ensure all documentation meets the necessary regulatory requirements.
3. Code Understanding:
   1. Analyze and understand code written in PHP, JavaScript, and Python to effectively document software functionality and processes.
   2. Stay updated with the latest coding practices and technologies to ensure documentation relevance.
4. Cloud Infrastructure Documentation:
   1. Document cloud infrastructure setups, including networking, Docker configurations, and other cloud-related technologies.
   2. Collaborate with DevOps and cloud engineers to ensure documentation reflects current practices and setups.
5. Communication and Problem-Solving:
   1. Translate complex technical information into clear, concise, and engaging content for a diverse audience.
   2. Break down problems and processes into easy-to-understand documentation, facilitating learning and knowledge transfer.
6. Documentation Advocacy and Education:
   1. Challenge and educate developers and technical teams to write and maintain their documentation, promoting a culture of continuous improvement.
   2. Influence by example to foster consistent documentation practices and maintenance.
   3. Teach and instill effective documentation rituals and reflexes across the organization, improving overall documentation quality and accessibility.

Qualifications:

• Bachelor’s degree in Computer Science, Technical Communication, or a related field, or equivalent experience.
• Proven experience as a Technical Writer, preferably in a tech-driven environment.
• Strong understanding of PHP, JavaScript, Python, and cloud infrastructure technologies.
• Exceptional written and verbal communication skills.
• Fluent in both French and English.
• Detail-oriented with excellent organizational and problem-solving skills.
• Ability to work independently and manage multiple projects simultaneously in a remote setting.

Preferred Qualifications:

• Experience with regulatory and quality documentation in a healthcare or tech environment.
• Familiarity with tools such as Git, Markdown, and documentation platforms (e.g., Confluence, ReadTheDocs).
• Passion for technology and continuous learning.