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Remote Customer Support Internship

Remote: 
Full Remote
Contract: 
Internships
Experience: 
Entry-level / graduate
Work from: 
Netherlands

Offer summary

Qualifications:

Passion for customer service, Strong problem-solving skills.

Key responsabilities:

  • Manage customer inquiries
  • Participate in business development initiatives
Goboony logo
Goboony Leisure, Travel & Turism Scaleup https://www.goboony.com/
51 - 200 Employees
About Goboony
Did you know that whilst there are around 2 million motorhomes in Europe, they are only used for an average 4 weeks per year? That means all these vehicles are standing still for 11 months. That’s a shame! A motorhome is made to experience the world and to take you on adventures. Inspired by Airbnb, we started a platform that focuses on the motorhome and camper van community. This way, camper owners can earn back what they spent to purchase and maintain their vehicles. That being said, many of our users simply rent them out to make others happy and meet new people. We now have close to 10.000 vehicles on our platform, and we have already sent more than 100,000 people on holiday from the Netherlands, United Kingdom, Italy, Belgium, Germany and France. We believe that everyone should experience the freedom of a motorhome holiday at least once in their life, and we are well on the way to achieving that! We are growing fast and will soon be the largest camper community in Europe, but more importantly we are community based. Our motto ‘Share the freedom’ says it all. We not only share motorhomes but also inspirational ideas and tips on the most beautiful destinations, or as we call them, boonies!
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Job description

Goboony is the leading online platform for sharing private campervans. As we are rapidly expanding, we are on the lookout for new talents to join our team. Our team is young, international, entrepreneurial, and has ambitious goals. Every day, we explore new possibilities to bring together enthusiastic campers and travellers in an even better, smarter, and more enjoyable way. We value being helpful, friendly, and open to each other and our customers.

Our mission is simple: help 1 million people enjoy the ultimate freedom that only campervan travels can offer. Are you ready to join us?

A journey to a meaningful destination

As a rapidly growing camper-sharing platform, we operate in 10 countries (Netherlands, Belgium, United Kingdom, Italy, Germany, Zwitserland, Austria, Portugal, Spain and France). With over 10,000 campervans, inspiring content, and additional products like our own daily insurance, we connect campervan owners and enthusiasts. In this internship, you will have the opportunity to become an expert in customer contact, business development, and negotiation, primarily focusing on solution-oriented thinking. We highly value the input of our employees, giving you the chance to influence processes within the company.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Leisure, Travel & Turism
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Business DevelopmentCustomer Support

Other Skills

  • Negotiation
  • Solutions Focused
  • Friendliness
  • Open Mindset
  • Teamwork
  • Communication
Are you interested?

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