Salesforce Leader - UKI

About Astound Digital

Astound Digital is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Cartier, Neutrogena, Puma, Diageo, Adidas and L’Oréal. With 20+ years’ experience, 1,400+ ecommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Digital currently operates in 14 countries with 20 offices worldwide

Job Purpose

We’re looking to add a dynamic Salesforce Leader to the Astound Digital UKI team that can play a role in both go-to-market and delivery 

Responsibilities

• Lead Salesforce project development teams
• Work on presales activities including responding to RFP/pursuits, estimating, demos, and client presentations 
• Lead client discussions and presentations to showcase the organization's Salesforce practice capabilities, tailoring offerings to meet specific client needs. Proactively develop Solutions and Accelerators to support GTM with new business.
• Provide expert guidance and consultation to clients and team members on Salesforce best practices, solutions, and opportunities for process improvements. Handle client escalations professionally and efficiently, working towards resolution.
• Understand Salesforce market trends.
• Salesforce Expertise: Stay updated on the latest Salesforce features, applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries.
• Familiarize the team with customer’s needs and development process
• Take ownership of the project. Collaborate with the project team to drive closure to problems and open issues

Required skills/qualifications

• Overall experience of 10+ years with a minimum of 4 years serving as a Subject Matter Expert/Leader for Salesforce Core (specifically Service cloud) or other capability technical implementations.
• 5+ years of Apex programming, triggers, controllers and classes
• 3+ years of Lightning Aura Component or LWC programming
• Proven 2+ years of development team leadership experience 
• Experience estimating RFP/pursuits and documenting assumptions that underpin the estimate
• Strong experience developing components/applications using Lightning Framework
• Solid experience using standard salesforce APIs (REST, Bulk, Streaming);
• Excellent knowledge of Salesforce ecosystem
• Experience using Salesforce data tools;
• Strong understanding of Salesforce SDLC.

Good to have:

• Software architecture design using object-oriented and modularity principles;
• Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies;
• Technical documentation writing skills;
• Design patterns knowledge and experience;
• Basic knowledge of project management;

*Candidates must presently reside in the London area*

What we offer in return

• Work with people around the globe
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

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