Job description

Hi! We are DATA Group and we are searching for the best talent! Our goal is to simplify our clients' lives with innovative IT solutions. We operate at global scale and we are expanding to Portugal!

If you are passionate and have the desire to make the difference, we want to get to know you! Join us to be part of this incredible adventure!

Who are we looking for? YOU!

Responsibilities

Service Now Senior Developer:

Creates forms, workflows and prototypes

Develop, Designs, codes and tests technical solutions

Identifies system deficiencies and recommends solutions

Assists in enforcement of development deadlines and schedules

Understands the necessity of and contributes to coding standards

Develops internal and external meeting objectives and agendas

Prioritizes multiple tasks effectively

Promotes active listening with team members

Contributes appropriately to conversations

Follows through with commitments and fosters mutual trust with fellow employees

Assumes additional responsibility without being asked.

Skills

Understanding of enterprise IT architecture

Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog)

Additional must require experience is on HR Module , Service Portal , Agent workspace, Virtual agent, Dynamic Translation, NLU and SecOps.

Working knowledge of relational databases

Preferred: Service now Admin Certification

Preferred: ITIL v3 Foundation Certification

Encourages fellow team members to make innovative contributions and embrace ideas

Other tasks/duties as assigned

Strong communication skills (both written and verbal)

Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery

A minimum of 4 years of experience with/in the following:

Implementing, configuring and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)

Web applications, networks, protocols and email (SMTP, POP3)

Experience with ServiceNow configuration(s) and formatting data for the CMDB

Knowledge of technical components such as LDAPs, VPN, SSL and other such technologies.

Application UI Configuration

Workflow Configuration

Data Import and Management

Development of required requested specific reporting

Development of requirement integration components (SSO, LDAP, etc)

Full remote work

Location: required to work from Portugal

Required profile