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Key Account Manager

Remote: 
Full Remote
Work from: 
Portugal

Offer summary

Qualifications:

3-5 years of experience in account management, Experience in SaaS or tech environment, Strong relationship-building and negotiation skills, Excellent communication and project management skills.

Key responsabilities:

  • Serve as main liaison for high-value clients
  • Develop and implement strategic account plans
C-MORE | Beyond the Obvious logo
C-MORE | Beyond the Obvious Scaleup https://cmore-sustainability.com/
11 - 50 Employees
About C-MORE | Beyond the Obvious
C-MORE is a Portuguese B-Corp certified technology company, whose mission is to translate sustainability into business, through a 360º platform that addresses all ESG-related matters of an organization. C-MORE believes that the future of companies and their success depends on the effective integration of metrics and initiatives of Environmental, Social and Governance (ESG) factors. C-MORE's purpose is to collaborate, co-create and cooperate with its partners and clients to achieve the mission of translating sustainability principles into business outcomes. C-MORE developed a unique fully-fledged Software-as-a-Service (SaaS), ESG Maturity, composed of a contextual "family" of algorithms, combining the metrics of Data Science and Artificial Intelligence on ESG with different business models, sectors, and companies of different sizes, enabling: a. ESG maturity level scoring to understand current sustainability positioning; b. ESG benchmarking within the organisation sector and/or industry; c. ESG goal setting, with constant monitoring of key indicators and metrics through customisable and intuitive dashboards; d. ESG behavioural and reputational analysis, collecting and analysing data from various public sources; e. Targeted action plan, with customised recommendations to improve actual ESG performance and reduce the risk of non-compliance with ESG-related international regulation; f. Facilitation of sustainability reporting, in harmony with the applicable European regulation, including EU Taxonomy and the EU Corporate Sustainability Reporting Directive (CSRD), and in accordance with key international frameworks: GRI, SASB, UN Global Compact, UN SDG, TCFD, CDP. Within the scope of the long-term strategic partnership with IBM, C-MORE was allowed to incorporate Watson portfolio tools into its algorithm, scaling its SaaS capabilities to address the most demanding business requirements.
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Job description

Why C-MORE?

C-MORE is a technology company, specializing in Software as a Service for sustainability management (ESG). C-MORE is committed to the idea that the success and future of companies depend on the successful integration of sustainability data, indicators, and initiatives (ESG) in their business models. Therefore, C-MORE develops market-leading sustainability management software as plug-and-play SaaS for SMEs, financial institutions needing to assess and improve their portfolios' ESG maturity, and enterprises needing to assess and improve the ESG maturity of the complex value chains they are part of. C-MORE's purpose is to collaborate, co-create and cooperate with its clients in the transition to this new approach.

At C-MORE we nurture a Culture of Collaboration, we all are Mission-driven, we promote an environment of Openness, we act with Responsibility, and aim to achieve delivery Excellence... always beyond the obvious.

The Role

We are seeking a strategic and client-focused Key Account Manager to build and nurture long-term relationships with our most valued clients. In this role, you will act as the primary point of contact for key accounts, ensuring their satisfaction, fostering growth opportunities, and aligning our sustainability software solutions with their business needs.

Your Main Responsibilities

  • Serve as the main liaison for high-value clients, ensuring a deep understanding of their goals and challenges.
  • Develop and implement strategic account plans to drive client retention, satisfaction, and revenue growth.
  • Identify and execute opportunities for upselling and cross-selling our products and services.
  • Collaborate with internal teams (Product, Customer Success, and Engineering) to address client requirements and feedback.
  • Monitor client health and proactively address potential risks or concerns.
  • Represent the company at industry events and client meetings.
  • Prepare and deliver tailored proposals, reports, and presentations to key stakeholders.


Your Qualifications/Experience

  • Proven experience in account management, business development, or sales (3–5 years, preferably in a SaaS or tech environment).
  • Strong relationship-building and negotiation skills.
  • Strong organizational skills.
  • Excellent communication skills, with the ability to translate client needs into actionable solutions.
  • Resilience and the ability to navigate high-pressure situations effectively.
  • Strong project management skills.
  • Analytical mindset with a results-oriented approach.
  • Knowledge of sustainability
  • Experience in Corporate, Tier 1 or Consulting

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Business DevelopmentProject ManagementAccount ManagementCustomer Relationship ManagementSocial Sustainability

Other Skills

  • Negotiation
  • Organizational Skills
  • Analytical Skills
  • Communication
  • Resilience
Are you interested?

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