Administrative Coordinator - Marketing & Customer Relations

This is a remote position.

Key Responsibilities:

1. Administrative Support:
   

• Answer and manage phone calls with excellent phone etiquette.
  
• Schedule appointments, maintain calendars, and handle email correspondence.
  
• Assist in daily office tasks and sales support for our inside and outside sales teams.
  

• Assist in creating and posting content for social media platforms.
  
• Develop eye-catching visuals and promotional materials using tools such as Canva, Adobe Photoshop, Gamma, Snappa, or similar software.
  
• Collaborate with the executive team to brainstorm and implement advertising campaigns.
  

• Serve as a point of contact for clients, addressing inquiries and resolving concerns.
  
• Maintain accurate records of customer interactions and feedback to support service improvements.
  

• Design engaging flyers, brochures, and other marketing collateral to promote services.
  
• Help with writing and editing marketing copy for blogs, newsletters, and social media.
  

Requirements

Qualifications:

• Proven experience in an administrative role, preferably with some marketing responsibilities.
  
• Familiarity with design tools like Canva, Adobe Photoshop, Gamma, Snappa, or equivalent software.
  
• Strong organizational and multitasking skills.
  
• Excellent verbal and written communication skills.
  
• A customer-first attitude with the ability to handle inquiries professionally.
  
• Basic understanding of social media platforms and marketing trends.
  

Preferred Skills (Not Required):

• Knowledge of SEO and digital marketing practices.
  
• Experience with analytics tools to measure marketing performance.
  
• Familiarity with CRM or scheduling software.