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Digital Content Consultant (Remote Consultant)

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Malaysia

Offer summary

Qualifications:

Bachelor’s degree in Marketing or related field, Proven experience in project management, Proficient in image editing software, Knowledge of content management tools.

Key responsabilities:

  • Manage website content requests through a ticketing system
  • Support content updates on Hyatt platforms
Hyatt Hotels Corporation logo
Hyatt Hotels Corporation Hospitality: Hotels, Restaurants & Leisure XLarge https://www.hyatt.com/
10001 Employees
About Hyatt Hotels Corporation
Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes more than 1,000 hotel and all-inclusive properties in more than 65 countries across six continents, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, UrCove, and Hyatt Residence Club® brands, as well as properties under the AMR™ Collection brands, including Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless® Resorts & Spas, Zoëtry® Wellness & Spa Resorts, Alua® Hotels & Resorts, and Sunscape® Resorts & Spas (stay tuned for when and how AMR Collection properties will participate in World of Hyatt). This page is used to provide information about Hyatt Hotels Corporation, one or more of its direct or indirect subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand. Terms like “Hyatt,” “we,” “our,” “us,” and other similar terms are used for convenience only and should not be understood to be a precise designation of any one particular entity. Individuals may independently identify themselves as working or having worked at Hyatt or a Hyatt hotel by associating with this page, but please note that such self-identification should not be treated as a designation of employment by a particular entity or hotel or confirmation that an individual was employed by Hyatt or the particular entity or hotel that may have employed such individual. In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.
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Job description

Organization- Regional Office - ASPAC

Summary

We are seeking a skilled outsourced consultant to support the daily operations of our website content and manage the digital assets within our Digital Asset Management (DAM) system. As part of the Digital Content team supporting Hyatt Hotels in the Asia Pacific region, you will play a crucial role in ensuring that our digital content is managed effectively and aligns with our brands standards.

Candidates for this role should have experience with both internal tools and consumer-facing online products. You will work collaboratively with vendors and engage with a diverse group of stakeholders and colleagues, both regionally and globally. The ideal candidate will have excellent interpersonal skills and be proficient in both English and Chinese. A strong aesthetic sense and a passion for visual storytelling are also essential for this position.

The role will involve a mix of tasks performed under supervision and independent work across various content and asset management systems, as well as image editing software.

Key Responsibilities:

  • Manage day-to-day website content requests or projects through a central ticketing system
  • Support content updates on Hyatt platforms including hyatt.com, alilahotels.com, the World of Hyatt app and WeChat mini app
  • Manage new website launches for hotels during pre-opening and transitional phases, collaborating with regional stakeholders to meet deadlines
  • Review, approve, and upload marketing assets, ensuring adhere to our brand standards and DAM governance
  • Crop images effectively to enhance composition and ensure optimal framing
  • Provide quality control of digital asset content, metadata, and asset properties, and maintain organized asset libraries
  • Facilitate cross-functional communications with internal stakeholders and external vendors, managing turnaround times and setting clear expectations
  • Identify approaches or workflows for ongoing improvement
  • Contribute to the documentation of best practices and processes
  • Conduct audits of hotel websites

Qualifications

 Education and Experience:

  • Bachelor’s degree or equivalent in Marketing, Project Management, Multimedia, or related field
  • Proven experience in project management or content operations
  • Proven experience in image editing and a strong portfolio showcasing previous work
  • Prior experience successfully launching a multi-language project
  • Prior experience managing multiple tasks simultaneously in a fast-paced, deadline-driven environment

Computer skills:

  • Basic knowledge in HTML, experience with content management tools, and/or project management tools
  • Proficiency in image editing software (e.g. Adobe Photoshop, Lightroom)
  • Knowledge of various file formats (print, digital, video) and media usage rights terminology
  • Proficient in Microsoft Office Suite

Additional Requirements:

  • Ability to quickly learn new systems and processes
  • Ability to assess stakeholder needs and provide guidance in alignment with best practices
  • Take ownership of projects or tasks and act proactively, anticipating potential issues
  • Ability to assist with troubleshooting effectively
  • Proficient in spoken and written English and Chinese
  • Strong organizational and time management skills
  • Strong communication and customer service skills
  • Excellent attention to detail and possess a creative eye for enhancing content
  • Solid understanding of composition, color theory, and aesthetics
  • Experience in photography is a plus
  • Ability to work both independently and collaborate as part of a team

Required profile

Experience

Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Project ManagementImage EditingContent ManagementDigital Asset ManagementHTML5Adobe Photoshop LightroomAdobe PhotoshopPhotography

Other Skills

  • Microsoft Office
  • Problem Solving
  • Communication
  • Time Management
  • Teamwork
  • Organizational Skills
  • Detail Oriented
Are you interested?

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