Solutions Consultant

About Maisa

maisa AI is an AI Research Lab, as well as an agentic AI platform enabling companies, developers and AI builders to create and manage their Digital Workforce of Autonomous AI Workers. These workers operate 24/7, handling end-to-end jobs and mission-critical processes with unparalleled traceability, explainability and consistent quality, we call it chain or proof of work

We're revolutionizing productivity through cutting-edge AI technology.

• Who we are Maisa puts AI to work! We are a global team of hard-working, smart, kind and dedicated employees who are driven to reinvent the future of work with agentic AI.
• What we do
  
  

Imagine the expanse of human talent within a mega-bank, a huge insurance company, a famous car manufacturer, or a giant healthcare organization: 20,000 super smart people spend half of their days hunting for information, categorizing and extracting documents, PDFs and websites, and keying the bits that matter into a spreadsheet or a database. It’s drudgery, and it saps their capacity for more creative, revenue-generating work. We’ve built a platform that unobtrusively understands their efforts and uses AI to automate the routine work. The smartest companies in every major industry use Maisa to improve workforce engagement, drive operational agility, and improve customer service.

• Position Maisa is looking to add a Solutions Consultant to our client facing, pre-sales team. As a Solutions Consultant, you will be responsible for collaborating with sales to convert business problems into technical solutions. You will demonstrate the value of Maisa’s Agentic AI platform to prospective customers and show where it can minimize cost, create efficiency, and increase productivity for a client’s existing process. You will also be responsible for creating and delivering PoV’s (proof of value), custom demos, deep dives, and collateral to help scale our AI business. In addition, you will work with our industry vertical teams to incorporate AI into the sales campaigns they develop.
• Key Responsibilities
• Work with Sales team members during presales activities to identify existing, and new sales opportunities
• Work with the Sales team and own the sales process alongside the Sales Rep from lead to close
• Leading workshops with customers & prospects.
• Creating and delivering standardized & custom demos, deep dives, and building collateral based on field observations which help scale our AI business.
• Coordinate and enable successful project execution by working with off-site and onsite teams distributed teams
• Provide technical consulting service to our customers as required
• Proactively develop smart strategies and solutions to address prospect and customer requirements
• Working with our industry vertical teams to incorporate AI in the sales plays they develop.
• Collaborating with product teams on roadmap related to field observations.
• Resolves help desk tickets and customer support inquiries as required
• Contribute to RFIs, RFPs and questionnaires
• Qualifications/Experience
• Bachelor’s or Master’s degree in an IT related field or business administration & management
• Demonstrated experience of simplifying and communicating complex concepts to a technical and business audience
• Experience working with Global 2000 enterprises – solving their problems with technology
• A background in consulting, sales engineering, or running automation programs
• Knowledge of the Robotic Process Automation or Business Process Management spaces is preferred
• Proposal creation, SOW preparation, contractual agreements, Project Planning & Management, Technical Solution Design & Execution
• Strengthening Application Services practice through SWOT analysis, value added suggestions and execution
• Overseeing and facilitating project delivery by working closely with distributed resources
• Ability to negotiate with the customers on matters relating to technology management, revenue, performance etc.
• Pre-sales presentation skills
• Customer requirements gathering and management
• Experience working with professional services, deployment, and support teams
• Experience overseeing Incident Management
• Travel up to 25%