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Sport Support Associate with Portuguese and English - Work from home

extra holidays
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

B2 level in Portuguese and English, Customer service-oriented mentality, Strong typing and PC skills, Analytical and problem-solving skills.

Key responsabilities:

  • Handle customer requests via phone and chat
  • Provide accurate information and maintain case notes
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Concentrix Limited Company XLarge https://www.concentrix.com/
10001 Employees
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Job description

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Job Title

Sport Support Associate with Portuguese and English - Work from home

Job Description

Want to be part of the customer service team for the No.1 Sports Brand in the world?

Check out our Sport Support Associate role below, and if it sounds like the job for you – then get in touch!

What you'll do as Sport Support Associate?

  • Handling customer request regarding wide range of sports products via phone and chat
  • Providing accurate information and maintain detailed case notes
  • Focusing on customer expectations and satisfaction
  • Contributing to reaching individual and team performance targets

If You

  • Have strong B2 level оf Portuguese and English
  • Are customer service-oriented
  • Have excellent communication skills
  • Have strong typing and PC skills
  • Are analytical and problem-solving oriented

What Can You Expect From Us

  • Work from home
  • Flexible working hours – Monday - Saturday
  • Competitive salary with performance-based bonuses
  • Quarterly bran discount & additional Peak season incentives
  • Professional Development and Career Navigation programs to map out the steps in your development
  • Health and Wellbeing initiatives
  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more

That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!

We’re looking forward to meeting you!

Experience The Power Of a Game-changing Career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Location:

BGR Sofia - Advance Business Center

Language Requirements

Time Type:

Full time

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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Communication
  • Analytical Skills
  • Customer Service
  • Typing

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