Zoho CRM Administrator (Part time or Freelance) (Remote)

Spectrum One is Hiring

👋 Hello! We’re Spectrum One. We’re on a mission to provide top-notch software development services to growing startups and multinational corporations worldwide. With your help, we aim to become the world’s leading strategic technology partner.

Since 2015, our support has helped clients raise $150M in funding, and our services are now present in different parts of the world. We owe this biggest milestone with the help of our employees who make up the best team in town.

Highlights

🙌 9 years in the software development industry

📈 Profitable; net revenue growth of 200% in 2021

💰 Over $150M raised funding by our clients

🌐 Work anywhere in the world with our permanent work-from-home setup

Why join Spectrum One?

🏆 As a shapeshifter in Spectrum One, you’ll be able to help grow the company's direction. We don’t micro-manage. We love hustlers who take ownership of their roles. But you’ll get guidance and plenty of support from each other on the team. You’ll be in an environment where learning is always encouraged to empower you to do your best.

✅ Competitive pay

✅ Permanent work-from-home setup

✅ Monthly virtual social activities (movie nights, game nights, kapihan sessions, knowledge sharing, etc.)

✅ Annual company-wide face-to-face year-end celebrations

✅ Quarterly face-to-face chill-outs with your team

✅ Birthday treats, care packages, free vaccinations, etc.

About The Role

We are seeking a skilled and proactive ZOHO Administrator to manage, maintain, and optimize our ZOHO ecosystem. The ideal candidate will be pivotal in leveraging ZOHO’s suite of applications to streamline business operations, enhance team productivity, and drive innovation. This position requires technical expertise, strong analytical skills, and the ability to collaborate across teams.

Responsibilities

System Administration:

• Administer, configure, and maintain ZOHO CRM and other ZOHO applications (Books, People, Projects, Desk, Analytics, etc.)
• Manage user accounts, roles, permissions, and access levels across the ZOHO platform
• Monitor system performance and resolve technical issues promptly
  
  
  

Customization and Optimization:

• Customize modules, fields, workflows, and automation rules to meet business needs
• Integrate ZOHO apps with third-party tools and ensure seamless data flow
• Optimize workflows and processes for efficiency and scalability
  
  
  

Data Management:

• Ensure the accuracy and integrity of data across ZOHO applications
• Regularly clean and update records, ensuring compliance with data governance policies
• Develop and generate insightful reports and dashboards for business analysis
  
  
  

Training and Support:

• Provide training and support to staff on ZOHO functionalities and best practices
• Serve as the primary point of contact for system-related inquiries and troubleshooting
  
  
  

Project Management:

• Collaborate with cross-functional teams to identify system requirements and implement solutions
• Plan and execute upgrades, patches, and system enhancements
  
  
  

Qualifications

Education and Experience:

• Bachelor’s degree in Information Technology, Business Administration, or related field
• Proven experience as a ZOHO Administrator or similar role
  
  
  

Technical Skills:

• Strong knowledge of ZOHO applications, including CRM, Books, People, and others
• Experience with API integrations and scripting (Deluge or other languages)
• Proficiency in data management, reporting, and analytics
  
  
  

Soft Skills:

• Excellent problem-solving and analytical skills
• Strong communication and interpersonal abilities
• Ability to work independently and collaboratively in a fast-paced environment
  
  
  

Got some questions? Please email us at careers@spectrumone.co or visit our website at spectrumone.co.