Ministry Brands is looking for a Maxio System Administrator to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
What You'll Do:
As the Maxio System Administrator you will manage and optimize our Maxio (formerly SaaSOptics and Chargify) financial operations platform. You will play a critical role in ensuring the seamless operation of revenue management, subscription billing, financial reporting, and customer lifecycle processes. This role combines technical expertise, problem-solving, and process improvement to help the company scale efficiently.
Key Responsibilities:
Configure, manage, and optimize the Maxio platform, ensuring it supports billing, revenue recognition, subscription management, and reporting needs
Develop and maintain custom workflows, integrations, and reports within Maxio to support business requirements
Oversee system security, data integrity, and compliance with financial regulations and company policies
Collaborate with Revenue Operations, Finance, IT, Product, Engineering, and Sales teams to align Maxio capabilities with business needs
Provide training and support to end-users, ensuring they understand how to use the system effectively
Act as the primary point of contact for Maxio-related issues and coordinate with Maxio support when necessary
Analyze and improve financial and operational workflows supported by Maxio to enhance scalability, efficiency, and accuracy
Drive automation initiatives to reduce manual processes and streamline operations
Document all configurations, processes, and system updates for transparency and training purposes
Collaborate with Development (R&D), Salesforce and Ironclad technical resources to deliver an eCommerce solution for Ministry Brands
Partner with Finance, Billing and Data Services Teams to migrate legacy billing systems to Maxio
Who You Are:
3+ years of experience administering SaaS-based financial or subscription management platforms (e.g., Maxio, Zuora, NetSuite, Chargebee)
Experience in SaaS or subscription-based businesses is highly desirable
Strong understanding of subscription billing, revenue recognition, and financial reporting principles
Proficiency with platforms such as Salesforce, NetSuite, and/or HubSpot
Familiarity with SaaS Reporting Metrics (ARR, NRR, NDR, etc.)
Excellent problem-solving, analytical, and communication skills
Knowledge of financial compliance frameworks (e.g., ASC 606, SOX) is a plus
Detail-oriented with a proactive approach to identifying and resolving issues
Adaptable and capable of working in a fast-paced, high-growth environment
Collaborative mindset with the ability to work across departments effectively
Excellent verbal and written communication, organization and follow-up skills
Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
Physical Considerations:
Ability to work in a general office environment
Ability to handle extended periods of computer-based work, including telephone
Ability to work flexible and long hours, as needed, including outside regular business hours and days
Travel Considerations:
Domestic and/or international travel required, estimated up to 5%
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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