Accounts Receivable & Collections Specialist

We are looking for a Full-time Accounts Receivable and Collections Specialist to work overnight in Bangalore during US standard business hours. The position will be remote, based out of your home office and reporting to the Accounts Receivable Manager. In this role, you will help manage the accounts receivable process that includes generating invoices, keeping track of payments received and following up with Couchbase’s customers as needed. Other responsibilities will include helping with the day-to-day revenue transactions (such as order validation and the generation of invoicing), providing suggestions for process improvements, working cross-functionally with Deal Desk and Sales teams, and supporting the internal and external audits.

Responsibilities:

•   Perform full-cycle Accounts Receivable functions, including sales order processing, invoicing, cash application, and AR adjustments
•   Facilitate the resolution of AR issues with internal and external stakeholders, including managing escalations when necessary
•   Review customer contracts and determine the appropriate classification according to company accounting policies
•   Partner with customer or internal cross-functional teams to resolve client-billing discrepancies
•   Participate in recurring Sarbanes Oxley walkthrough and testing procedures
•   Manage the AR alias inbox and resolve or escalate matters as needed
•   Assist Sales and Sales Operations teams with onboarding new customers to ensure payment by providing necessary documentation (supplier forms, banking info, W9)
•   Participate in month-end and year-end closing activities, including adjusting entries, account reconciliations, and internal and external reporting
•   Contribute and participate in ad-hoc special projects and other requests as needed

Preferred Qualifications:

•   Previous experience with a software company
•   Basic understanding of software revenue recognition accounting
•   Hands-on experience in operating NetSuite, Salesforce, and Tesorio
•   Attention to detail and superior organization skills
•  Ability to function in a fast-paced, team-based environment

Minimum Requirements:

•   Must be willing to work from home during standard US business hours
•   Bachelor’s degree in Accounting or Finance
•   Solid understanding of basic accounting principles
•   Must have strong analytical, organizational, verbal, written and communications skills
•   Proven work experience of minimum of 2-3 years as Accounts Receivable accountant, including collections experience
•  Previous cash collection experience