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ServiceNow Developer

Remote: 
Full Remote
Work from: 
South Africa

Offer summary

Qualifications:

Proven experience as a ServiceNow Developer, Strong knowledge of HR systems and Workday, Expertise in integrating ServiceNow with external systems, Ability to create technical documentation.

Key responsabilities:

  • Design and develop custom applications on ServiceNow
  • Implement solutions for Incident, Change Management, and more
VirtualResource logo
VirtualResource Hrtech: Human Resources + Technology Scaleup http://www.virtualresource.org/
51 - 200 Employees
About VirtualResource
At VirtualResource, we have one purpose: ensuring you get the very best out of your investment in Workday human resources software. We believe the quality of the organisation that supports your use of Workday is key to optimising the way the software performs for you. That and a clear vision of what you want from Workday, plus a strong project team. We can help you with all three. Our trained Workday consultants will upskill your support staff and be there to assist whenever advice is needed. We focus on three main areas: - Training We’ll help you get the most out of your Workday investment, and we offer training to you and your staff to manage it in-house. We’ve developed a series of specialised assessment and training programmes to identify your organisation’s Workday skills gaps, and propose solutions to fill them. - Support Our hands-on application management services support is there to ensure that no temporary, or even permanent, Workday knowledge gaps in your organisation get in the way of your day-to-day operations. We can: • Perform a quick “health check” to find out which skills and resources you need. • Perform a Workday solution improvement assessment and implement recommendations. • Create any new features you require. • Provide reporting and analytics services. • Do translations. • Create enterprise interface builders (EIBs). • Properly configure your Workday software. • Manage Workday’s integration with other software you use. • Conduct tenant and release management. - Advice We understand the magnitude of your investment and how important it is to make the right decisions. We’ll provide you with a dedicated in-house adviser throughout your Workday journey.
See more VirtualResource offers

Job description

VirtualResource (VR) is a boutique consultancy supporting companies to optimise their HR systems and Workday. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape.


Our people are our most important asset

  • We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is flexible, caring and considerate of all needs.

  • We attract the best people and reward them appropriately.

  • Staff development and upskilling are core to what we do.

What is the role about?

We are seeking a highly skilled and experienced Senior ServiceNow Consultant to join our dynamic IT team. The ideal candidate will be responsible for leading the design, development, and implementation of ServiceNow solutions that meet our business requirements. You will work closely with stakeholders to understand their needs, provide expert guidance on best practices, and ensure the optimal performance of the ServiceNow platform. Only experienced ServiceNow Developers to apply please.


Key Responsibilities will include:


  1. Design and develop custom applications and modules on the ServiceNow platform.

  2. Implement solutions in areas such as Incident Management, Change Management, Service Catalog, Asset Management, and more.

  3. Develop custom workflows, business rules, client scripts, UI policies, and UI actions.

  4. Integrate ServiceNow with external systems using REST/SOAP APIs.

  5. Troubleshoot and resolve issues related to ServiceNow platform functionality.

  6. Create and maintain technical documentation, including process design, data models, and integration documentation.

  7. Collaborate with cross-functional teams to gather and define requirements.

  8. Configure and manage the ServiceNow CMDB (Configuration Management Database).

  9. Perform unit testing and support user acceptance testing.

  10. Monitor platform performance and suggest enhancements for optimal functionality.

  11. Participate in platform upgrades and ensure smooth transitions.

  12. Provide training and support for end-users and stakeholders.

Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Soap ClientRocksDBServiceNowRESTful APIAsset ManagementBusiness LawChange ManagementWorkflow ApplicationIncident ManagementGroup PolicyService CatalogPerformance AnalyticsUser Acceptance Testing (UAT)Computer UpgradesTechnical Documentation

Other Skills

  • Collaboration
  • Communication
  • Problem Solving
Are you interested?

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